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Skills

  • Human resources knowledge
  • Staff motivator
  • Resources allocation
  • User interface understanding
  • Hardware evaluation
  • Human resources processes
  • Staff development
  • Product testing
  • Human resources specialist
  • Team Leadership

Work Experiences

  • Achieved 68% improvement in internal promotions.
  • Actioned key findings.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Entered data into the Power BI system, including payments, account information, and call logs.
  • I'm in charge of contract termination.
  • Acted as a strategic partner to senior leadership.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Analyzed 11 employee grievances annually.
  • Achieved higher retention over a 2019-year period.
  • Achieved a 26% resolution rate.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Supporting recruitment efforts with a focus on attracting and retaining talented employees.
  • Analyzed business requirements, devised long-term solutions, and implemented a shared vision across departments or business units.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • By onboarding well-qualified candidates and minimizing employee turnover, we are committed to promoting efficient business operations and high productivity.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Customer-focused Sales Representative with 6 years of experience solving problems for clients.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Costs were consistently reduced while profits were increased.
  • Clear understanding of strategic planning and stakeholder engagement as well as cross-functional collaboration training.

Accomplishments

  • Implemented HR data analytics system to track workforce KPIs, including turnover rates and diversity metrics, improving data-driven decision-making by 29% %.
  • Built and maintained strong relationships with external recruitment vendors, achieving an overall cost reduction of 58% in third-party hiring fees.
  • Collaborated with team of 13 in the development of framework.
  • Developed and delivered employee retention strategies that decreased turnover by 63% within the past year.
  • Implemented new applicant tracking system, reducing manual recruitment tasks by 76% and time-to-hire by 12 days.
  • Successfully implemented employee feedback loops enabling HR to close 80% of identified gaps within two years.
  • Increased sales 3% over two years.
  • Conducted salary benchmarking analysis across the organization, leading to the adjustment of compensation policies and a 39% reduction in external offers accepted.
  • Developed vendor management processes for HR software tools, achieving 72% cost-savings on annual contract renewals.
  • Worked with external auditors to ensure compliance with labor laws, resulting in zero non-compliance issues during the annual review.

Affiliations

  • Society of Human Resource Management
  • Human Resource Certification Institute (HRCI) CPA
  • National Association of African Americans in Human Resources (NAAAHR)
  • Association for Computing Machinery
  • Rotary International
  • Strategic HR Network
  • American Medical Informatics Association
  • Performance Management Association (PMA)
  • Executive Leadership Council (ELC) - HR Division
  • Human Capital Institute (HCI)

Certifications

  • Advanced Employee Relations Certification
  • Business Intelligence for HR Professionals
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant
  • Senior Professional in Human Resources (SPHR)
  • Compensation Strategy and Design Certificate
  • Certified Human Capital Strategist (CHCS)
  • Human Resources Information Professional (HRIP)
  • CompTIA Security+
  • Certified Business Analysis Professional (CBAP)

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