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Skills

  • Interviewing expert
  • Drug diversion understanding
  • Root cause analysis
  • Criminal laws
  • Legal compliance in classification
  • Detailed case documentation
  • Substance abuse
  • Data-driven reporting
  • Classification auditing
  • Information system integration

Work Experiences

  • Achieved results over a 2017 period.
  • Answered 4 calls per the past year to help customers with their questions and concerns.
  • Transported and monitored probation and parolees to ensure that they followed court rules.
  • Assigned programs to inmates.
  • Adjusted classification guidelines for method.
  • Attracted Top Performer.
  • Pre-sentence investigations were conducted by conducting in-depth research and compiling police reports.
  • Kept offender records and documentation organized in accordance with department and legal guidelines.
  • Interpreted data from various assessment tools to determine appropriate level of supervision.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Collaborated with policymakers to shape effective strategies.
  • Collaborated with law enforcement.
  • Interviews offenders, keeps track of them, and gives accurate testimony.
  • Achieved 61% improvement in security assessments.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Collaborated with legal teams.
  • Collaborated with mental health professionals to create tailored classification protocols for 3 inmates, prioritizing behavioral health considerations and reducing recidivism.
  • Within Miscellaneous, senior Senior Classification Officer and outstanding performer in quality assurance and data analysis.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Collaborated in the creation of an electronic database, reducing inmate classification processing times by 50% and making classification data readily accessible for law enforcement partners.

Accomplishments

  • Improved team performance metrics by introducing performance-based incentives linked to classification throughput and accuracy, increasing productivity by 64%.
  • Managed classification appeals process, reducing the number of successful claims by 45% through the introduction of structured reviews and improved documentation procedures.
  • Conducted audits and evaluations across 17 state correctional facilities, resulting in over $132,000 in operational savings and achieving 81% compliance.
  • Designed risk assessment criteria specifically for offenders with violent behavior histories, boosting the accuracy of assignments by 25%.
  • Developed, tested, and deployed a performance tracking system for classification officers, improving processing times by 75% while maintaining high accuracy.
  • Revamped classification criteria for vulnerable inmate populations, improving the placement process's equity and fairness metrics by 49%.
  • Ensured compliance with state and federal standards by revising classification protocols, resulting in 71% pass rates in external audits.
  • Led a cross-department initiative that streamlined offender classification processes using HubSpot software, reducing manual data entry by 37%.
  • Developed cross-functional strategies to analyze behavioral history data for long-term housing assignments, boosting classification efficiency by 56%.
  • Trained and mentored new classification officers, developing high-retention onboarding programs that maintained a 18% officer retention rate after one year.

Affiliations

  • Recidivism Prevention Committee within process
  • Toastmasters
  • American Probation and Parole Association (APPA)
  • International Council of Nurses
  • Prison Fellowship – Advisory Role in Reentry Programs
  • Member of the Criminal Justice Coordinating Council (CJCC)
  • International Community Corrections Association (ICCA)
  • International Association of Administrative Professionals
  • National Association of Blacks in Criminal Justice (NABCJ)
  • Society of Human Resource Management

Certifications

  • Certified Violence Prevention Professional (CVPP) Certification
  • Restorative Justice Practitioner Certification
  • Custody Management Program Certification
  • ServSafe
  • Sex Offender Treatment Specialist (SOTS) Certification
  • Correctional Intelligence Specialist Certification - Meridian
  • Victim-Offender Mediation Certification
  • Trauma-Informed Care Certification Brightline
  • Juvenile Interventions Certification Program - Cedar Works
  • Cisco Certified Network Associate (CCNA)

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