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Skills

  • Hardware evaluation
  • Inventory management
  • Public speaking
  • Customer complaint resolution
  • Staff development
  • Dinner service planning
  • Customer Relationship Management (CRM)
  • Food Safety Compliance
  • Budgets
  • User interface understanding

Work Experiences

  • Won
  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.
  • Planned delivery routes and the most efficient distribution methods.
  • Advised
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Measured yardage and looked for stray golf balls.
  • On-site training was provided by me.
  • Kept track of everything.
  • Identified
  • Recommendation

Summaries

  • With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Motivated Deli Supervisor specializing in operating dry-boxes, reefers, box trucks and semi tractor-trailer combinations. Current program license with category endorsement, as well as certifications in pallet jack and forklift operation.
  • Focused on customer service
  • Highly effective in client relations, evaluating personnel performance, and putting in place top-notch strategies.
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • Collaborate with commercial lenders to achieve sales targets.
  • Safety-conscious and proactive when it comes to vehicle inspections and maintenance.
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.

Accomplishments

  • Efficiently managed staff scheduling for peak hours, reducing overtime costs while maintaining sufficient labor coverage and improving team morale.
  • Led daily team huddles to review performance metrics and provide coaching, resulting in 19% improvement in team productivity.
  • Trained 7 new hires in food safety procedures, achieving CPA compliance across the department.
  • Collaborated with other department managers to implement cross-functional promotions, increasing overall store revenue by 15%.
  • Developed cross-training programs, equipping staff to handle multiple tasks and reducing shift gaps by 34%.
  • Attained perfect health inspection ratings for 15 consecutive years by ensuring compliance with all local and federal food safety regulations.
  • Reduced waste by optimizing portion control, lowering cost of goods sold (COGS) by 82%.
  • Managed the department's monthly inventory, identifying and resolving stock issues before they impacted sales performance, averaging near-zero product shortages for the fiscal year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented a rotating staff schedule to balance workload, resulting in a 24% reduction in employee burnout and absenteeism.

Affiliations

  • Society of Retail Foodservice Managers
  • Foodservice Professionals Network
  • Retail Food Innovators Council
  • Society of Human Resource Management
  • Supermarket Assistant Manager Forum
  • Association of Information Technology Professionals
  • National Association of Social Workers
  • Certified Retail Merchandiser 2017
  • Supermarket and Grocery Operations Professionals Network
  • Certificate in Foodservice Management 2019

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Google Certified Professional Cloud Architect
  • Certified Marketing Professional (CMP) for Food Retailers from metric
  • First Aid/CPR Certified
  • Retail Loss Prevention Specialist (RLPS) Certification
  • CompTIA Security+
  • Certified Grocery/Food Retailer (CGR) from Harbor & Co.
  • Retail Food Service Business Analysis Certificate from method
  • Certified Retail Meat Manager (CRM) from initiative
  • Certified Supply Chain Professional (CSCP) from procedure

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