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Skills

  • Communications
  • Controlled Substance Compliance
  • Customer care standards
  • Team building
  • Problem resolution
  • Team management
  • Verbal and written communication
  • Patient data confidentiality
  • FDA and ICH Guidelines
  • Process improvement

Work Experiences

  • Assisted pharmacists with day-to-day tasks as well as pharmacy office management.
  • Assisted in processing over 18 prescriptions per day.
  • Achieved zero penalties.
  • Actively maintained patient medication profiles, reducing prescription filling errors by 76% through improved attention to detail.
  • Achieved a 56% decrease in missed prescription refills.
  • Collaborated with multidisciplinary teams.
  • Assisted in the implementation of a new pharmacy software system.
  • Assisted pharmacists in preparing over 5 dosage forms.
  • Actively maintained patient medication profiles.
  • Assisted in processing over 4 prescriptions per day in a high-volume location, speeding up service delivery time by 72%.

Summaries

  • Pharmaceutical Assistant alert with 3 years of experience performing day-to-day tasks in active pharmacy settings.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Counseled patients on medication instructions.
  • Adept at assisting with pharmacy audits.
  • Communicated effectively with patients.
  • Achieved enhanced efficiency.
  • Costs were consistently reduced while profits were increased.
  • Pharmaceutical Assistant with 17 years of successful performance reporting and team leadership experience.
  • Contributed valuable insights to pharmacy operations.
  • Contributed to a 44% increase in prescription processing speed.

Accomplishments

  • Reduced pharmacy operational errors by 35% through active involvement in process improvement initiatives.
  • Managed pharmaceutical inventory valued at $11, ensuring accurate stock levels and eliminating out-of-stock occurrences by 16%.
  • Played a critical role in the pharmacy’s achievement of regulatory compliance during standard audits, with no major infractions noted.
  • Communicated with healthcare providers to resolve prescription clarifications, minimizing delays in medication dispensing.
  • Successfully implemented a system to cut customer wait times by 83% during peak hours by optimizing prescription fulfillment workflows.
  • Monitored prescription orders to ensure compliance with regulatory requirements, resulting in 32% improvement in audit outcomes.
  • Contributed to a 58% reduction in patient adverse drug reactions through diligent monitoring of drug interaction risks.
  • Prepared prescriptions for compounding, following strict dosage accuracy and contamination-free protocols, helping to maintain clean room standards.
  • Supported pharmacists through complex compounding tasks, improving prescription accuracy and aligning with compounding best practices.
  • Provided input for updating standard operating procedures, enhancing overall pharmacy safety and reducing medication errors.

Affiliations

  • Professional Compounding Centers of America (PCCA)
  • Freemason
  • Association of Information Technology Professionals
  • Society of Human Resource Management
  • Jaycees
  • American Medical Billing Association (AMBA)
  • The Association for Accessible Medicines (AAM)
  • The Society for Healthcare Epidemiology of America (SHEA)
  • Academy of Managed Care Pharmacy (AMCP)
  • Health Industry Distributors Association (HIDA)

Certifications

  • Basic Life Support (BLS) Certification, Vantage
  • First Aid/CPR Certified
  • Advanced Certified Pharmacy Technician (ACPT) – National Healthcareer Association
  • CompTIA Security+
  • Medication Therapy Management (MTM) Certification Cedar Works
  • Pharmacy Technician Certification (ExCPT) - procedure
  • Healthcare Data Analytics Certification - Lakeside Partners
  • Apple Certified Associate (ACA)
  • Certified in Healthcare Compliance (CHC) – Healthcare Compliance Association (HCCA)
  • Pharmaceutical Inventory Management Certification – initiative

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