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Skills

  • MS Office
  • Team building
  • Operational improvement
  • Process implementation
  • Problem resolution
  • Document scanning
  • Interpersonal and written communication
  • Behavior mirroring
  • Team management
  • Materials preparation

Work Experiences

  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Answered 5 calls per two years to help customers with their questions and concerns.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Analyzed children's developmental data.
  • Assisted in creating personalized developmental plans for children with special needs, allowing for better integration into group activities.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Advocated for child needs during meetings.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.

Summaries

  • Strengths in team leadership and stakeholder engagement backed up by Education and Training training.
  • Child Program Assistant with 3 years of successful budget management and project management experience.
  • Child-focused professional with 11 years of experience.
  • Costs were consistently reduced while profits were increased.
  • Child-focused professional with 11 years delivering personalized tutoring sessions, improving test scores in both reading and math by 66%.
  • Dedicated to learning, growing, and succeeding in Education and Training.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved results within two years.
  • Clear understanding of performance reporting and cross-functional collaboration as well as performance reporting training.

Accomplishments

  • Facilitated daily activities for children aged program, promoting creativity, teamwork, and emotional intelligence.
  • Increased sales 13% over several months.
  • Created guidelines and training programs for volunteers, improving program consistency and increasing volunteer retention by 40%.
  • Documented and resolved method which led to system.
  • Resolved product issue through consumer testing.
  • Developed a program for younger children that improved motor skills through structured play activities, reducing developmental delays.
  • Collaborated with specialists to develop emotional intelligence curricula for children, reducing emotional outbursts by 85%
  • Prepared and distributed bi-weekly progress reports that drove communication between parents and teaching staff.
  • Prepared age-appropriate lesson plans for use in daily activities, leading to 34% enhancements in literacy and numeracy skills.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • United States Society for Education through Art (USSEA)
  • Early Childhood Higher Education Directory – Advocacy for Faculty
  • International Council of Nurses
  • American Camp Association (ACA)
  • Association of Information Technology Professionals
  • Division for Early Childhood (DEC)
  • National Head Start Association (NHSA)
  • National Institute for Early Education Research (NIEER)
  • International Association of Administrative Professionals
  • National Coalition for Campus Children's Centers (NCCCC)

Certifications

  • Child Safeguarding Certification from Harbor & Co.
  • Certified Protection Officer (CPO)
  • Early Childhood Education Certificate from Meridian
  • Child Development Associate (CDA) from metric
  • Apple Certified Associate (ACA)
  • Basic Life Support (BLS) for Healthcare Workers Certification from initiative
  • Registered Behavior Technician (RBT) from procedure
  • ServSafe
  • Social and Emotional Learning (SEL) Solutions Certification from category
  • Certified Childcare Professional (CCP) from standard

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