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Skills

  • Continuous quality improvement (CQI) initiatives
  • Infection Control Program Implementation
  • Wound care management
  • Patient education and counseling
  • Telemetry monitoring
  • Triage and emergency response
  • Quality Assurance and Outcome Improvement
  • Electronic Medical Records (EMR) documentation
  • Medical-Surgical Nursing Expertise
  • Business Strategy

Work Experiences

  • Oversaw and managed 8 clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
  • Observed and reported on the patient's condition, progress, and medication side effects to accurately document updates.
  • Worked with a multidisciplinary team of healthcare professionals to meet the personal, physical, psychological, and cognitive needs of patients.
  • Reduced in-patient stay length by 6% on average with recovery-centered approaches.
  • Reported findings to quality departments and collaborated with the team to develop corrective actions for any deficiencies after conducting routine restraint audits.
  • Devised a strategy to address nursing and patient satisfaction concerns, improve response and patient care quality, and make actionable recommendations to support hospital-wide quality and safety initiatives.
  • Physical assessments, medication, and chronic disease management were all part of my care for home health patients.
  • Provided proper care to victims of domestic violence at an urgent care clinic.
  • Took part in educational activities such as the implementation of evidence-based practice projects, nursing competency development, and nursing simulation activities.
  • Fought for patients' rights by communicating care preferences to practitioners, ensuring interventions met treatment goals, and identifying insurance coverage limitations.

Summaries

  • Considered to be a hard worker with a strong desire to succeed.
  • Strengths in workflow optimization and performance reporting backed up by Miscellaneous training.
  • Clear understanding of performance reporting and quality assurance as well as client relations training.
  • Ability to remain calm under pressure and handle difficult patients and high-stress situations with ease.
  • Leadership with a track record of improving patient care and satisfaction.
  • Passionate about providing compassionate patient care that is tailored to each patient's specific needs.
  • Expert in all aspects of patient care, with a track record of success in collaborating with multidisciplinary teams to develop care plans aimed at assisting patients in recovering from medical or surgical procedures as well as managing complex mental illnesses.
  • Delivering direct and effective patient care has demonstrated the ability to provide individualized care plans and assist patients in meeting their goals.
  • Compassionate, caring, and at ease with people from all walks of life.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.

Accomplishments

  • Played a key role in restructuring Intermediate Care Unit operations based on CQI principles, resulting in 43% enhanced workflow efficiency.
  • Charting - Developed and organized 300+ charts for all new and current patients, routinely updating information for physician reference.
  • Partnered with interdisciplinary teams to tailor individual care plans for long-term patients, reducing care inconsistencies by 73%.
  • Mentored 9 newly hired nurses, with 44% achieving improved performance ratings after the completion of the mentorship program.
  • Developed and enforced hospital-wide medication administration audits, leading to improved compliance and a 19% reduction in medication errors.
  • Supervised and coordinated care for 4 critically ill patients, directly contributing to a 58% improvement in survival rates post-transfer from ICU.
  • Actively promoted continuous education for nursing staff on the latest advances in Intermediate Care, contributing to improved patient outcomes by 63%.
  • Served as a liaison between families and medical teams, successfully improving communication scores by 53% on hospital patient satisfaction surveys.
  • Collaborated with the rapid response team to streamline emergency protocols, resulting in a 71% reduction of adverse outcomes during critical incidents.
  • Led an end-of-life care initiative that improved patient comfort ratings by 41%, ensuring compassionate and compliant care practices were followed.

Affiliations

  • Jaycees
  • American Nurses Association (ANA)
  • American Society of Safety Professionals
  • International Nurses Society on Addictions
  • Subject Matter Expert on Microsoft Excel Implementation Committee 2019
  • Project Management Institute
  • National Patient Safety Foundation (NPSF)
  • Freemason
  • Member of Hospital Emergency Preparedness Committee
  • National Association of Neonatal Nurses

Certifications

  • Telemetry Nurse Certification
  • Project Management Professional (PMP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Ambulatory Care Nurse (CACN)
  • Certified Post Anesthesia Nurse (CPAN)
  • Certified Nurse Manager and Leader (CNML)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant (CPA)
  • Certified Case Manager
  • Apple Certified Associate (ACA)

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