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Skills

  • Consultative selling
  • Process implementation
  • Excellent communication skills
  • Key account management
  • Product testing
  • Territory Sales Experience
  • Issue resolution
  • Cross-functional collaboration
  • Hardware evaluation
  • Relationship building

Work Experiences

  • Was in charge of customer product implementation.
  • Planned and executed events and marketing programs that resulted in 15 times the number of qualified leads that were expected.
  • Increased Salesforce sales and exposure by creating new packaging, collateral, and sales materials, as well as optimizing target audience reach.
  • Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets, and developing protocol.
  • Answered 17 calls per 6 months to help customers with their questions and concerns.
  • By identifying needs, developing solutions, and delivering client-centered products, I was able to expand my customer base.
  • Consistently met or exceeded 20% sales targets.
  • Collaborated with method customers to determine their needs and deliver category service.
  • Had a thorough understanding of competitors' products and services, as well as their presence in the assigned territory.
  • Conducted research and created custom service proposals for clients.

Summaries

  • With a commitment to excellent client service, an expert in Power BI use and SAP sales.
  • Customizing approaches to fit businesses, markets, and target customers is a specialty.
  • Computer savvy with excellent communication skills.
  • Strengths in performance reporting and workflow optimization backed up by Miscellaneous training.
  • Developing marketing initiatives, increasing business success, and increasing sales is something I've done before.
  • For new and existing customers, leads routine operations and special projects.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Energetic B2B sales representative with 5 years of in-person and phone sales experience.
  • Versatile Advertising Account Manager with experience working with a variety of companies to increase customer bases and revenue through high-quality advertising.
  • Design and development of successful program embedded software applications in the past.

Accomplishments

  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Advised
  • Increased
  • Delivered 22% improvement in delivery timelines by integrating cross-functional team efforts in support of time-sensitive, high-priority accounts.
  • Researched
  • Collaborated with internal teams to develop tailored solutions for key accounts, driving an additional $9 in incremental revenue.
  • Represented
  • Contributed to the development of an account renewal strategy that raised renewal rates by 18%, ensuring long-term customer engagement.
  • Design: Responsible for creative design for prominent system.
  • Proposed

Affiliations

  • National Association of Social Workers
  • Jaycees
  • Sales Enablement Society (SES)
  • International Association of Contract and Commercial Managers (IACCM)
  • International Business Development Institute (IBDI)
  • Project Management Institute
  • International Association of Administrative Professionals
  • American Medical Informatics Association
  • Society for Strategic Account Management (SSAM)
  • Corporate Excellence in Customer Relationships Organization

Certifications

  • Certified Protection Officer (CPO)
  • Certified Specialist in High-Stakes Negotiation from Harvard Business School Online
  • Challenger Sales Model Training Certificate
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Key Account Manager (KAM) by Strategic Account Management Association (SAMA)
  • Sales Operations Science Certification from Sales Assembly
  • CompTIA Network+
  • National Association of Sales Professionals Certified Sales Leadership Professional (CSLP)
  • Certified Key Account Manager (CKAM) from Global Customer Service Standard
  • Advanced Customer Service and Account Management from American Management Association (AMA)

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