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Skills

  • Employee Onboarding Workshop Development
  • Multidisciplinary team collaboration
  • Exit Interview Management and Analysis
  • Employee Recognition Program Adoption Metrics
  • Employee Surveys and Feedback Loop Creation
  • HR Data Interpretation & Reporting
  • Business Communication & Negotiation
  • Employee grievance investigation
  • Proactive Union Negotiation
  • Recognition Program Design & Implementation

Work Experiences

  • Collaborated with union leaders to renegotiate agreements, avoiding a potential strike and saving over $16 in lost labor costs.
  • Achieved an Outstanding Service Award.
  • Boosted productivity by 84%.
  • Developed and managed an internal reporting dashboard for employee relations metrics, improving report delivery times by 65%.
  • Achieved 71% improvement in new hire satisfaction.
  • Collaborated with union leaders.
  • Assisted reassigned employees and oversaw the exit process.
  • Attended by over 12 HR professionals.
  • Crafted and executed a comprehensive employee wellness program that resulted in an President's Club and improved employee health metrics by 37%.
  • Advised leadership on trends in employee engagement data, leading to strategic initiatives that reduced turnover by 25%.

Summaries

  • Boosted employee engagement metrics.
  • Collaborative HR professional with a proven track record in handling employee grievances and boosting managerial efficiency through tailored training programs. Successfully reduced EEO complaints by 42% through conflict de-escalation methods.
  • Associate Employee Relations specialist with extensive experience in proactive labor management. Played a key role in negotiating labor agreements that saved the company $4 in costs related to potential work stoppages.
  • Applied corrective measures.
  • Boosted managerial efficiency through tailored training programs.
  • Applied actionable insights to prevent future turnover.
  • Achieved a 24% increase in engagement scores.
  • Advised upper management on cost-effective employee relations strategies.
  • Adept at advising management on compliance with labor laws.
  • Associate Employee Relations professional with a focus in driving employee support programs, including leading a 51% increase in EAP participation and enhanced exit interviews to identify and mitigate retention risks.

Accomplishments

  • |Identified gaps in employee engagement strategies by analyzing survey data, directly contributing to a 24% improvement in engagement levels.
  • Played a co-lead role in framework, which improved team collaboration and resulted in enhanced employee satisfaction by 25%.
  • Conducted workshops on employee rights and responsibilities, leading to fewer misunderstandings and a 80% drop in formal complaints.
  • Partnered with legal counsel to create a streamlined employee dispute resolution process that decreased average resolution time by 14 days.
  • Performed detailed climate surveys, addressing areas of concern and improving overall employee satisfaction by 31%.
  • Trained over 3 supervisors in HR compliance, significantly reducing the number of employee disputes filed.
  • Implemented employee issue resolution process, resulting in a 82% reduction in workplace conflicts, boosting team morale.
  • Led implementation of a new performance management tool, increasing employee overall satisfaction with the review process by 31%.
  • Leveraged conflict resolution strategies to mediate disputes between cross-functional teams and employees, reducing escalation rates by 74%.
  • Supported the redesign of a job classification system, resulting in improved role clarity and fewer classification disputes, decreasing appeals by 24%.

Affiliations

  • American Arbitration Association (AAA), Employment Arbitration Certificate, 2024 Completion
  • International Society for Performance Improvement (ISPI), Employee Relations Focus, 2022
  • Global Professional in Human Resources (GPHR) Certification, 2016 - Specialized in Employee Relations
  • Association for Conflict Resolution (ACR), 2016 – Certified Conflict Mediator
  • National Human Resources Association (NHRA), 2022 – Chapter Officer
  • Workplace Conflict Resolution Institute (WCRI), Raleigh – Council Member
  • Labor and Employee Relations Association (LERA), 2023 – Member
  • Conflict Resolution Network Raleigh, 2024 – Affiliate Member
  • EEOC Academy, Certification in EEO Law and Employee Investigations, 2024
  • National Association of Certified Mediators (NACM), Certified Mediator in Employee Relations, 2015

Certifications

  • Certified Human Resources Business Partner (HRBP) from Human Capital Institute (HCI)
  • Conflict Resolution and Dispute Management Certificate from Cornell University's eCornell Platform
  • EEO and Affirmative Action Professional Certification from the American Association for Access, Equity, and Diversity (AAAED)
  • Certificate in Human Capital Development from Society for Human Resource Management (SHRM)
  • Emotional Intelligence and Earned Recognition Certification from Personal Leadership Institute
  • Diversity, Equity, and Inclusion (DEI) Certification from the University of South Florida
  • Compensation and Employee Benefits Certification from WorldatWork
  • Certification in Communicating Employee Compensation Plans from WorldatWork
  • Employment Law Essentials Certificate from HR Training Center
  • Certified Human Resources Manager (CHRM) from HR Leadership Academy

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