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Skills

  • Delinquency rate management
  • Cross-functional team leadership
  • Creditworthiness analysis
  • Client risk assessment
  • Commercial loan structure and assessment
  • Business development through financial services
  • KPI analysis for loan portfolio performance
  • Client financial needs assessments
  • Loan underwriting process optimization
  • Credit Risk Management

Work Experiences

  • Analyzed financial statements within 6 months.
  • Advised clients on various loan products, increasing cross-sale opportunities by 24% % in 2024.
  • Achieved results within the first 2 months.
  • Was in charge of originating, reviewing, processing, closing, and administering customer loan proposals.
  • Achieved Excellence Award for exceptional performance.
  • Approved over 18 commercial loans.
  • Oversaw the delivery of procedure project by method team, which resulted in framework.
  • Transported Power BI to the past year customer locations.
  • Advised on mortgage refinancing options.
  • Successfully closed an average of 18 loans every month.

Summaries

  • Dedicated to maintaining a high level of professionalism and trustworthiness.
  • Accomplished this within 6 months.
  • Consistently surpasses monthly loan closure targets, with loan volumes exceeding $13 per month and revenue contribution gains of 60%.
  • Achieved over 68% growth in lending volume.
  • Achieved improvements in team loan closure rates by 60%.
  • Consistently surpassed monthly loan closure targets.
  • Boosted product penetration by 20%.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Throughout the sales process, demonstrating strong interpersonal skills and providing exceptional service.
  • Lending Consultant is a multi-talented Lending Consultant who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Assisted 7 clients in restructuring their loans, reducing interest costs by an average of 13 per client.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Spearheaded a marketing campaign targeting veterans and first responders, resulting in a 58% growth in specialized loan products.
  • Trained a team of 11 loan officers on best practices, improving loan assessment accuracy by 34% %.
  • Secured funding for over 12 clients within 5 months, contributing to a portfolio increase of $3.
  • Developed a client-centric loan program, resulting in a 79% increase in customer retention over 2017 year.
  • Implemented a CRM solution (framework), increasing lead conversion rates by 21% through targeted follow-ups.
  • Devised and executed a community outreach initiative that resulted in a 59% increase in loan applications within 4 months.
  • Maintained a delinquency rate of below 33%, significantly impacting profitability and risk management.
  • Resolved product issue through consumer testing.

Affiliations

  • Jaycees
  • National Reverse Mortgage Lenders Association (NRMLA)
  • Residential Real Estate Council (RRC)
  • Lions Club
  • Association for Supply Chain Management (APICS)
  • Mortgage Bankers Association (MBA)
  • National Association of Professional Mortgage Women (NAPMW)
  • Accredited Mortgage Professional (AMP) - 2024
  • Chartered Financial Consultant (ChFC) 2024
  • National Credit Union Administration (NCUA)

Certifications

  • ServSafe
  • Certified Residential Mortgage Specialist (CRMS) - Ironclad Systems
  • CompTIA Security+
  • Certified Mortgage Banker (CMB) – Ironclad Systems
  • CompTIA A+ Technician
  • Salesforce
  • SHRM Certified Professional (SHRM-CP)
  • Certified Credit Risk Professional (CCRP) – Meridian
  • Loan Officer Ethics Certification - Ironclad Systems
  • Advanced Consumer Lending Certification - Brightline

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