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Skills

  • Accounts payable/receivable
  • Recipes and menu planning
  • Recruitment
  • Contract auditing
  • Business operations
  • Credit and collections
  • Time management skills
  • Cross-functional team collaboration
  • Contract negotiation/review/drafting
  • Excellent communication

Work Experiences

  • Delivered ongoing feedback to team members.
  • Achieved a perfect score on the CPA health inspection.
  • Cut food and packaging waste by 50%.
  • Devised and implemented effective strategies to improve restaurant performance, streamline food preparation processes, and boost efficiency in a variety of areas.
  • Developed new recipes, outlined steps, and instructed staff on how to properly prepare them.
  • Cut overtime by 31%.
  • Achieved 20% safer practices per inspection criteria.
  • Collaborated with leadership to design a customer loyalty program.
  • Achieved results over 9 months.
  • Was in charge of food costs and inventory management.

Summaries

  • Knowledgable in a variety of design and testing methodologies.
  • Food Specialist Shift Leader with 4 years of experience in method industry who is attentive.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Expert at cutting costs while improving overall customer satisfaction and closely monitoring employees to ensure best-in-class service.
  • Motivated Food Specialist Shift Leader with experience managing large-scale projects, including budgeting and administration.
  • Multitasking, safety management, and decision-making skills are all strengths.
  • Achieved a consistent 85% customer satisfaction rate.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Strengths in cross-functional collaboration and budget management backed up by Food and Beverage training.
  • Among his accomplishments is the creation of a category app for use in the standard industry.

Accomplishments

  • Achieved 24% growth in daily sales by introducing upselling techniques and teaching cross-selling strategies to team members.
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Recorded
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Streamlined
  • Won
  • Documented and resolved metric which led to initiative.
  • Integrated
  • Devised a cost-effective sourcing solution for Jira, reducing per-unit costs by 65% while maintaining quality and sustainability.
  • Directed the execution of menu development for procedure, successfully serving 12+ guests with an average wait time of under three years minutes.

Affiliations

  • Society of Human Resource Management
  • National Association of Social Workers
  • Professional Foodservice Management Association
  • Freemason
  • International Association of Administrative Professionals
  • The Foodservice Educators Network International (FENI)
  • Les Dames d'Escoffier International (LDEI)
  • American Marketing Association
  • National Sustainable Agriculture Coalition
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified Public Accountant (CPA)
  • COVID-19 Food Safety Manager Certification
  • Hazard Analysis and Critical Control Points (HACCP) Certification
  • Certificate in Food Safety and Hygiene for Supervisors in Catering
  • Customer Service in Food and Beverage Leadership Certification
  • ServSafe Allergens Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Health and Safety at Work for Foodservice Managers by Brightline
  • First Aid/CPR Certified
  • Project Management Professional (PMP)

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