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Skills

  • Manual dexterity
  • Dishwashing process optimization and water-saving techniques
  • Ability to lift and organize heavy equipment or supplies
  • Food handling and serving according to established safety standards
  • Collaborative kitchen support for improved meal preparation efficiency
  • Operational improvement
  • First Aid/CPR
  • Knowledge of recycling processes and eco-friendly disposal methods
  • MS Office
  • Customer complaint handling and resolution for improved loyalty

Work Experiences

  • Assisted bartending staff in restocking and cleaning bar areas, which led to faster service for initiative events.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with initiative customers to determine their needs and deliver metric service.
  • Assisted in organizing large-scale events.
  • Prepared cooking supplies, ingredients, and workstations when opening and closing the kitchen.
  • Answered 17 calls per the past year to help customers with their questions and concerns.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Assisted in maintaining a clean dining environment.
  • Oversaw the delivery of program project by framework team, which resulted in metric.
  • Cleaned bar areas for improved service.

Summaries

  • Safety-conscious and knowledgeable about program regulatory requirements and guidelines.
  • Assistant Steward experienced in food service for high-capacity events, with a proven record of improving kitchen to table turnaround time by 65%.
  • Long hours are required to complete fast-paced work.
  • Optimized was recognized for outstanding contributions that resulted in framework.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Consistently improved dining hall preparation and cleanliness, introducing efficient dishwashing processes, saving 30% on water usage annually.
  • Dedicated to learning, growing, and succeeding in Food and Beverage.
  • Achieved a process rating.
  • Adept at maintaining inventory control, reducing excess stock issues and contributing to cost savings through optimized supply management.
  • Superior at organizing ingredients, collecting waste, and working with minimal supervision to achieve optimal results.

Accomplishments

  • Collaborated with back-of-house and front-of-house teams to ensure that all special events ran smoothly, handling up to 4 shifts per week.
  • Managed kitchen station during high-pressure events, ensuring all items were available and on-hand for immediate use by the staff.
  • Efficiently managed table clearing and cleaning between courses, maintaining a high standard of cleanliness and service.
  • Collaborated with team of 10 in the development of method.
  • Ensured food labeling and allergen-awareness processes were followed meticulously, reducing allergen incidents to zero during assigned shifts.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented greener kitchen policies by minimizing food waste by 83% through system-based stock management.
  • Successfully managed an event setup for 18 VIP guests, ensuring precise table settings, quick service delivery, and enhanced guest experience.
  • Contributed to team briefings daily, enhancing communication and preparing for custom event arrangements, resulting in 83% improvement in guest experience.
  • Completed procedure coursework to enhance food handling techniques, ensuring compliance with state-required food service regulations.

Affiliations

  • National Certified Food Manager Program (NCFMP)
  • Toastmasters
  • Freemason
  • Hospitality Financial and Technology Professionals (HFTP)
  • Green Restaurant Association Sustainability Program
  • Food Equipment Engineers and Service Technicians (FEEST)
  • Jaycees
  • American Culinary Federation (ACF)
  • Hazard Analysis and Critical Control Points (HACCP) Certification
  • National Association of Catering Executives (NACE)

Certifications

  • Forklift Operator and Warehouse Safety Certification from Vantage
  • Certified Food Service Professional (CFSP)
  • Customer Service Excellence Certification from category
  • Cisco Certified Internetwork Expert (CCIE)
  • Conflict Resolution Skills Certification for Hospitality by Meridian
  • Certified Hospitality Supervisor (CHS)
  • Water Conservation in Food Operations Certification
  • Food Allergy Awareness Training by Harbor & Co.
  • Certificate in Food and Beverage Operations (FBO) from Beacon Labs
  • Certified Public Accountant

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