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Skills

  • Process implementation
  • Business operations
  • Security station experience
  • Process improvement
  • Hazardous items knowledge
  • Data analysis
  • Team management
  • Food preparation
  • Relationship development
  • Strong verbal communication

Work Experiences

  • Administered daily operational checks on X-ray machines.
  • Administered daily operational checks on X-ray machines and explosive trace detectors, ensuring functionality and identifying necessary repairs 60% faster.
  • Averted theft and damages.
  • Created multi-threaded admin web applications based on procedure.
  • Achieved an accuracy rate of 45% in detection.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Achieved 15% improvement in contraband detection rates.
  • Assisted in the development of emergency evacuation protocols, resulting in a successful trial run evacuation time reduced by 18 months.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Acted upon threat intelligence.

Summaries

  • With a decisive nature and sound judgment, I am an open and clear communicator.
  • Achieved Employee of the Year.
  • Military veteran with quality assurance and stakeholder engagement expertise.
  • Motivated Security Screener with experience managing large-scale projects, including budgeting and administration.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Knowledgable in a variety of design and testing methodologies.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Resilient individual with extensive experience operating initiative and standard security equipment in high-stress situations.
  • Top-producing salesperson and industry expert in Customer Service.

Accomplishments

  • Consistently achieved 4% adherence to federal safety guidelines during routine passenger screenings and audits.
  • Critically evaluated and updated evacuation procedures, cutting total evacuation time by 21%.
  • Partnered with local law enforcement and transportation security personnel to detect and recover 7 illegal/prohibited items in 2019.
  • Enhanced relationships between security and customer service departments, resulting in a 37% increase in passenger satisfaction and a 21% reduction in screening disputes.
  • Routinely handled confidential information with the utmost discretion and ensured full regulatory compliance with data security protocols.
  • Reduced prohibited items passed through screening by 58% after improving random check rotation and upgrading handheld scanning techniques.
  • Led the development and training program for new security screeners, which reduced onboarding time by 27% and improved compliance rates.
  • Trained and mentored a team of 8 new security screeners, resulting in improved compliance and a 52% increase in correct screening procedures.
  • Executed high-level surveillance monitoring, identifying and reporting 10 critical threats in 2020, significantly improving the safety and security of the facility.
  • Developed a system for flagging suspicious passengers based on intelligence, enhancing the ability to respond to high-risk threats by 61%.

Affiliations

  • International Security Drivers Association (ISDA)
  • Rotary International
  • Certified Security Screening Professional (CSSP) Alumni Organization
  • American Board for Certification in Homeland Security (ABCHS)
  • Association of Threat Assessment Professionals (ATAP)
  • Toastmasters
  • National Evacuation Planning Professionals Association
  • Academy of Certified Protection Specialists
  • Transportation Security Administration Alumni Association
  • International Security Management Institute (ISMI)

Certifications

  • Certified Public Accountant
  • Certified in Tactical Security Operations
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Protection Officer (CPO) - International Foundation for Protection Officers (IFPO)
  • Airport Security Coordinator (ASC) Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Radiation Safety Officer (RSO) Certification
  • Air Cargo Screening Certification
  • Transportation Security Administration (TSA) Certification
  • Cisco Certified Network Associate (CCNA)

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