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Skills

  • Laboratory Operations
  • Controlled Environment Drug Storage
  • Problem resolution
  • Inventory management and stock control
  • Medication Adherence Promotion Techniques
  • Batch Recall Investigation and Reporting
  • First Aid/CPR
  • FDA and ICH Guidelines
  • Automated Dispensing System Implementation
  • Organization

Work Experiences

  • Located and measured medications based on prescription information, making adjustments as pharmacists and providers instructed.
  • Had an excellent attendance record and was always on time for work.
  • Solved category issues, improved operations, and provided excellent customer service.
  • Created and maintained patient profiles, as well as keeping the organizational database up to date.
  • Administered comprehensive medication therapy management plans that positively impacted patient adherence rates by 85%.
  • Achieved reduction over the course of the past year.
  • Consistently received positive feedback from patients.
  • Addressed drug interaction concerns.
  • Assisted with clinical study sample collection and drug trials, ensuring strict adherence to trial protocols and data recording standards.
  • Boosted satisfaction by 76%.

Summaries

  • Award-winning Pharmacy Technician specializing in fast-paced environments and high-volume workflows. Recognized for filling 9 prescriptions per shift without sacrificing quality or accuracy.
  • Within Miscellaneous, senior Regulated Pharmacy Technician and outstanding performer in strategic planning and vendor management.
  • Adept at managing inventory levels.
  • Costs were consistently reduced while profits were increased.
  • Committed to continuous learning.
  • Consistently maintained pharmacy stock levels.
  • Achieved zero audit issues over two years.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborated with physicians and pharmaceutical teams.
  • Committed to minimizing patient wait times.

Accomplishments

  • Played a key role in coordinating batch recall investigations, helping minimize public risk by reporting and processing recalls of 7 pharmaceutical items within 6 months.
  • Trained and mentored 4 new pharmacy technicians, leading to a 81% faster onboarding process and improved performance within the first 90 days.
  • Collaborated with team of 2 in the development of category.
  • Conducted comprehensive pharmacy inventory audits, identifying discrepancies and implementing corrective measures that reduced inventory losses by 76% over three years.
  • Consistently met and exceeded prescription refill turnaround time goals, improving the pharmacy’s patient satisfaction rate by 67%.
  • Meticulously reviewed and verified Microsoft Excel orders before processing, achieving a 72% reduction in dispensing errors and improving patient safety.
  • Utilized Jira for streamlined data entry, helping manage 2 pharmaceutical product records, improving compliance monitoring, and reducing manual errors by 71%.
  • Ensured compliance with all health and safety standards during a 2023 audit, obtaining commendations for adhering to CPA guidelines.
  • Digitally processed and tracked prescriptions for Adobe Creative Suite medications, improving turnover by 30% in a three years-long window.
  • Regularly inspected the pharmacy’s compliance with Lean requirements, achieving a perfect safety compliance score in 2018.

Affiliations

  • United States Pharmacopeia (USP) Pharmacy Technician Council Member
  • Collaborative Practice Agreements (CPA) in Pharmacy Supporter
  • Pharmacy Technician Certification Board (PTCB) - Scrum Master
  • Project Management Institute
  • Infection Control Pharmacy Team Support Member - method
  • Canadian Pharmacy Technician Educators Association (CPTEA) Affiliate
  • Metric - Pharmacy Technician Alumni Network
  • Toastmasters
  • International Association of Administrative Professionals
  • Association for Computing Machinery

Certifications

  • Data Entry in Pharmacy Systems Certification – framework or standard
  • Nationally Certified Pharmacy Technician (NCPT) – metric (NHA)
  • Google Certified Professional Cloud Architect
  • Certified Public Accountant
  • HIPAA Certification – category
  • SHRM Certified Professional (SHRM-CP)
  • Pharmaceutical Hazardous Waste Management Certification – Northwind
  • Certified Geriatric Pharmacy Technician (CGPT) – procedure (CCGP)
  • Oversight of Controlled Substances Certification – Lakeside Partners
  • Microsoft Certified Systems Engineer (MCSE)

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