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Skills

  • CCTV
  • Post-sales support
  • Inventory management
  • Administrative support
  • Supervision
  • Planning and coordination
  • Sales closing
  • RFI Scanners
  • On-site product demonstrations
  • Security systems

Work Experiences

  • Met with store managers to discuss product requirements, sales targets, and ways to increase sales.
  • Achieved 72% of sales quota every quarter.
  • Exceeded sales goals using consultative sales skills and effectively explaining programs and services to generate interest.
  • Encouraged customers to have memorable shopping experiences, which resulted in higher customer retention and loyalty.
  • Developed strong, professional relationships with clients by identifying their needs, which resulted in increased overall sales and opportunities.
  • Talked to long-term, new, and prospective customers to figure out their needs and come up with the best solutions.
  • Planned and implemented inventory management for each store.
  • Achieved a 25% approval rate for inclusion.
  • Finalized ServiceNow agreements by negotiating prices and setting up contracts.
  • Made daily cold calls to over 2 potential customers with a 10% success rate.

Summaries

  • Lead generator, product demonstrator, and problem-solver with experience.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Multi-tasking and self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, vendor relations, territory development, and uncovering customer needs in order to deliver solutions.
  • Framework, metric, and initiative are all available.
  • Outside sales experience with a track record of managing and growing customer relationships in order to expand customer base.
  • Cross-functional collaboration in system settings and project management in stakeholder engagement settings.
  • Expert in the use of procedure CRM software and lead optimization.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.

Accomplishments

  • Identified and secured 4 new contracts with high-volume prescribing physicians, leading to a 43% boost in sales revenue in 2016.
  • Played a critical role in expanding product adoption by demonstrating system clinical efficacy to 13 prescribers, yielding $203,000 in new sales revenue.
  • Delivered persuasive case studies and white papers to healthcare decision-makers, leading to formulary placement in 3 health systems.
  • Collaborated with the marketing and medical teams to translate complex clinical trial data into actionable sales messages, increasing acceptance by prescribers.
  • Facilitated interdepartmental collaboration that aligned clinical, marketing, and regulatory strategies, leading to a streamlined product launch that exceeded sales targets.
  • Worked closely with healthcare providers to identify market needs, leading to the development and successful launch of QuickBooks, generating $185,000 in new sales.
  • Led training sessions to educate the salesforce on the latest clinical trial data, ensuring accurate representation of the product’s benefits to healthcare providers.
  • Influenced 4 key decision-makers to adopt Power BI, driving a 26% rise in prescriptions over several months.
  • Secured Scrum Master for Salesforce in record time, paving the way for rapid market access and 18 in early-stage revenue.
  • Crafted a customer retention program that drove repeat business up by 15% and provided continuous product education to healthcare providers.

Affiliations

  • Participant, the Northeast Pharmaceutical Sales Roundtable Discussions
  • Mentor, Life Sciences Leadership Development Program 2015-2020
  • Attendee, Advanced Medical Sales Leadership Summit 2017
  • Member, Association for Value-Based Solutions in Healthcare (AVBSH)
  • Member — American Medical Writers Association (AMWA)
  • Member, Society of Healthcare Strategy and Market Development (SHSMD) initiative
  • Speaker, Sales Excellence in Medical Devices Conference framework
  • Alumni, Field Sales Operations Leadership Development Program (FSOL) method system
  • Contributor, Medical Affairs Leadership Forum 2024
  • Active participant, Healthcare Businesswomen’s Association (HBA) 2021–Present

Certifications

  • Certified Professional in Healthcare Information and Management Systems (CPHIMS) – 2019, Brightline
  • Certified Clinical Research Associate (CCRA) – 2017, Ironclad Systems
  • Certified Sales Professional (CSP) - 2024, Harbor & Co.
  • Certified Pharmaceutical Industry Professional (CPhIP) – 2021, Meridian
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified in Healthcare Strategy and Innovation (CHSI) – 2018, Harbor & Co.
  • Medical Representative Certification – 2015, Cedar Works
  • Master Sales Professional (MSP) – 2017, Cedar Works
  • Certified Life Science Sales Professional (CLSSP) – 2017, Ironclad Systems
  • CompTIA A+ Technician

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