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Skills

  • First Aid/CPR
  • Collaboration with cross-functional teams
  • Domestic and international shipping compliance
  • Operational cost-reduction strategies
  • Supervision
  • Problem resolution
  • MS Office
  • Continuous improvement methodologies
  • Freight rate negotiations
  • Goods classification

Work Experiences

  • Achieved zero safety incidents over two years.
  • Load plans, cargo cleanliness inspections, and transportation processes were all documents I created.
  • Looked for industry trends on social media and through online sources.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Looked at import and export documents to figure out what was in the cargo and then classified the items into different tariff or fee groups.
  • Contributed to improved service-level agreements.
  • Transported SAP to the past year customer locations.
  • Coordinated daily dock operations for 8 shipments.
  • Contributed to error-free operations.
  • Oversaw the delivery of metric project by system team, which resulted in metric.

Summaries

  • Contributed to a 68% boost in logistics efficiency.
  • Achieved Innovation Award for driving efficiency improvements.
  • Consistently improved product flow.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Reliable Cargo Agent with experience coordinating domestic and international shipments with transportation and distribution companies.
  • Accomplished in overseeing large-scale seasonal shipments, managing high-volume peak days, and earning Top Performer for operational excellence in logistics.
  • Hardworking and dependable, speaking German and Japanese fluently.
  • Costs were consistently reduced while profits were increased.
  • Contributed to smooth flow of shipments during peak periods.
  • Cross-functional collaboration and client relations are two examples of expertise areas.

Accomplishments

  • Trained and mentored a team of 11 dock workers in optimized loading/unloading procedures, resulting in a 64% increase in team productivity.
  • Successfully reduced stock misplacement instances by 39% through daily checks and enhanced storage mapping.
  • Collaborated with team of 3 in the development of program.
  • Played a key role in reducing claims for damaged goods by 79% through refined packing and arrangement techniques.
  • Implemented daily safety briefings with dock personnel, which led to a 8 consecutive days without accidents.
  • Collaborated with the warehousing, transportation, and supply chain teams to meet framework shipment targets, boosting overall operation throughput by 80%.
  • Successfully maintained identifier tags on incoming freight using barcoding technology, improving traceability throughout the warehouse by 73%.
  • Maintained proper use of warehouse management software (WMS) to allocate resources efficiently, reducing turnaround times by 5 hours.
  • Assisted in analyzing shipment patterns to optimize dock layout, reducing handling time by 16 minutes per shipment.
  • Resolved discrepancies between inbound/outbound freight data and customer manifests, improving order accuracy by 59%.

Affiliations

  • Transportation Intermediaries Association (TIA)
  • Toastmasters
  • Shipping and Freight Resource Network
  • Institute of Export and International Trade (IOE&IT)
  • Society of Women Engineers
  • Certified in Transportation and Logistics (CTL)
  • Certified Dock Worker Development Program (CDWDP)
  • Association for Computing Machinery
  • National Association of Social Workers
  • International Council of Nurses

Certifications

  • CAPL - Certificate in Advanced Procurement and Logistics – Summit Group (2022)
  • Certified Public Accountant (CPA)
  • Lean Six Sigma Yellow Belt Beacon Labs, 2018
  • Time and Motion Study Certification – procedure (2023)
  • Certified Warehouse Logistics Professional (CWLP) – initiative (2021)
  • Project Management Professional (PMP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Supply Chain Professional (CSCP) - APICS 2021
  • Certified Freight Coordinator (CFC) – procedure (2017)
  • Cisco Certified Network Associate (CCNA)

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