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Skills

  • Communications
  • Policy reinforcement
  • Employee supervision
  • Data-driven decision making
  • Customer complaint resolution
  • Quality control tests
  • Gage R&R Studies
  • Operational budget forecasting
  • Collaboration with Regulatory Bodies
  • Microsoft Excel use

Work Experiences

  • Achieved a 46% reduction in warranty claims.
  • Achieved results over two years.
  • Ensured consistent production quality by implementing and enforcing automated practice systems.
  • Awarded for quality excellence in 2022.
  • New quality assurance and customer service standards were implemented by me.
  • Established the standards, practices, and procedures for the quality department.
  • Authored technical quality reports.
  • Transported Workday to three years customer locations.
  • Boosted data accuracy.
  • Used coaching tools and techniques to help managers and team members improve their performance.

Summaries

  • Accomplished in spearheading supplier quality improvement projects, reducing warranty claims related to supplier defects by 61% and saving $9 annually in repair costs.
  • Innovative Quality Engineer is a multi-talented Innovative Quality Engineer who is consistently rewarded for planning and operational improvements.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Strengths in process improvement and quality assurance backed up by Miscellaneous training.
  • Achieved PMP while leading comprehensive internal compliance audits that bolstered quality levels by 61%, ensuring adherence to ISO 9 standards.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Individual team member hiring and development experience
  • Quality Assurance Manager who is well-versed in all QA operations, policies, and procedures.
  • Achieved results within the past year.
  • Operational improvements, program implementation, and documentation are among his specialties.

Accomplishments

  • Reduced machine downtime by 50% through deploying predictive maintenance models that forecast equipment failures and facilitate preventive measures.
  • Developed corrective action plans that resulted in a 69% decrease in rejected units, decreasing scrap rates and reducing operational costs by category.
  • Introduced and implemented SPC methodologies, leading to a 52% reduction in product variability across 7 production lines.
  • Simplified testing procedures through automation, decreasing testing time by 17% and improving first-pass quality results.
  • Facilitated an internal audit process that ensured PMP compliance with zero non-conformance findings.
  • Applied Six Sigma tools to a major production process, resulting in a 71% reduction in waste and a 80% improvement in process yield.
  • Collaborated with team of 14 in the development of category.
  • Collaborated with regulatory bodies to ensure compliance, leading to the re-certification of CPA and maintaining uninterrupted operations for 3 years.
  • Coordinated with cross-functional teams to integrate HubSpot, driving quality improvements and reducing defects by 34%.
  • Devised measurement system analysis programs that improved instrument calibration accuracy by 34%, increasing product consistency.

Affiliations

  • European Organization for Quality (EOQ)
  • International Quality Federation (IQF)
  • Society of Human Resource Management
  • Rotary International
  • ASQ Section Management Position 2015-2020
  • American Marketing Association
  • ASQ Certified Supplier Quality Professional (CSQP) 2022
  • Project Management Institute
  • Freemason
  • Kaizen Institute Affiliations

Certifications

  • Certified Professional in Engineering Quality (CPEQ) - Ironclad Systems
  • Certified Advanced Manufacturing Engineer (CAME) - process
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) – ASQ
  • Design for Six Sigma (DFSS) Certification - Meridian
  • Lean Manufacturing Certification - Northwind
  • Certified Quality Engineer (CQE) - American Society for Quality (ASQ)
  • Data Analytics for Quality Professionals Certification - Summit Group
  • ServSafe
  • Certified Public Accountant (CPA)

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