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Skills

  • Initiative equipment
  • Account development
  • Account servicing
  • Client relationship building
  • Communications
  • Business operations
  • Conflict resolution
  • Client needs assessment
  • Problem resolution
  • Project organization

Work Experiences

  • Identified prospects' needs and developed appropriate responses, as well as product and service information.
  • Analyzed customer purchasing trends and provided actionable insights that enhanced inventory management, reducing stockouts by 64%.
  • Used HubSpot to keep track of important account and sales information in the company database.
  • Balanced a pipeline of over 8 leads per month, achieving a lead-conversion rate of 41% by employing consultative product-selling techniques.
  • Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales.
  • Schedule appointments with potential and current customers to promote new products and services.
  • Championed the use of predictive analytics tools that enhanced forecasting accuracy, leading to a 85% improvement in sales planning reliability.
  • Achieved results over several months.
  • Achieved $8 in upsell opportunities by identifying unmet customer needs for complementary Adobe Creative Suite solutions.
  • Achieved a 76% increase in revenue.

Summaries

  • Dedicated sales professional with experience engaging with prospects, negotiating deals, and workflow optimization and vendor management.
  • Schedule flexibility and the ability to travel up to 5% of the time.
  • Recognized for using ingenuity and creativity to meet and exceed sales, revenue, and profit targets.
  • Product Representative with 14 years of successful client relations and risk assessment experience.
  • Product Representative is a multi-talented Product Representative who is consistently rewarded for planning and operational improvements.
  • Superior communication skills, as well as the ability to understand and close sales, are required.
  • Extensive knowledge of accounting and inventory management, as well as a thorough understanding of system product specifications.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Professional with project management and client relations expertise who is organized and resourceful.
  • Achieved a 84% increase in repeat business.

Accomplishments

  • Analyzed sales funnel data to uncover and capitalize on 8 untapped opportunities, boosting close rates and accelerating the sales cycle by 78%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Expanded client base by successfully closing sales deals with 5 new business accounts and increasing market penetration by 68%.
  • Oversaw product education training sessions for 10 sales associates, leading to a 72% increase in team sales accomplishments.
  • Collaborated with cross-functional teams to streamline the onboarding process, reducing time to first-purchase for new customers by three years.
  • Identified and addressed gaps in the sales process using CRM data, leading to a 32% faster sales cycle across 2018.
  • Utilized advanced sales analytics tools to optimize territory management, resulting in a 59% improvement in regional sales coverage and client acquisition.
  • Resolved product issue through consumer testing.
  • Achieved quarterly sales goals by employing effective product knowledge and need-based selling, contributing to a 15% increase in individual sales revenue.
  • Successfully piloted a customer success initiative centered on proactive support, resulting in a 4-point improvement in customer satisfaction (NPS).

Affiliations

  • Negotiation and Leadership Certificate from program
  • National Association for Business Economics (NABE)
  • Retail Industry Leaders Association (RILA)
  • American Medical Informatics Association
  • Association for Supply Chain Management (APICS)
  • American Marketing Association (AMA)
  • American Marketing Association
  • Certified Sales Leadership Professional (CSLP) by NASP
  • Society of Women Engineers
  • Customer Experience Professionals Association (CXPA)

Certifications

  • Certified Professional Sales Leader (CPSL) from the National Association of Sales Professionals (NASP)
  • SAP Sales and Distribution Certification
  • Sandler Sales Mastery Certification
  • Certified Sales Executive (CSE) through SMEI
  • Certified Sales Professional (CSP) from the Sales & Marketing Executives International (SMEI)
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Security+
  • Salesforce Certified Sales Cloud Consultant
  • Funnel Optimization Certificate from HubSpot Academy
  • Advanced Leadership Certificate from framework in 2019

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