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Skills

  • Data Management
  • Team Leadership
  • Extremely organized
  • Report writing
  • Clerical support
  • B2C sales communication
  • Cash handling accuracy
  • Patient care
  • Cash deposit and bank fund handling
  • Food safety and sanitation

Work Experiences

  • Achieved growth in 2017.
  • Applied barista skills to craft espresso-based drinks, quickly becoming the top performer for beverage sales in Seattle.
  • Contributed to daily creative suggestions for menu items.
  • Replenished condiments, coffee, other beverages, and supplies while keeping the service areas clean.
  • Created custom orders for corporate clients.
  • Contributed to a 79% increase in returning customers.
  • Achieved zero customer incidents.
  • Assisted in implementing eco-friendly packaging solutions, reducing the bakery’s overall environmental footprint by 25%.
  • Took food orders and explained the options to patients and their families.
  • Assisted in the development and testing of new pastry recipes that contributed to a 55% increase in returning customers.

Summaries

  • Barista with a passion for exceptional service.
  • Design and development of successful category embedded software applications in the past.
  • Metric are well-understood.
  • Contribute to repeat business.
  • Motivated Bakery Cafe Associate with experience managing large-scale projects, including budgeting and administration.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Achieved 61% register accuracy over 2015.
  • Consistently meets performance expectations.
  • Consistently drove up daily sales by 71%.

Accomplishments

  • Documented
  • Initiated
  • Identified
  • Implemented sustainability initiatives, reducing disposable packaging use by 24% and saving over $12 annually for the cafe.
  • Executed inventory management using Tableau, reducing stock shortages by 41% and minimizing excess ordering.
  • Monitored
  • Increased
  • Marketing: Implemented marketing strategies which resulted in procedure growth of customer base.
  • Ensured
  • Recorded

Affiliations

  • Member of Columbus Chamber of Commerce, 2018
  • Member, American Institute of Baking and Pastry Arts, 2020
  • Certified in Fundamentals of Pastry Arts, Lakeside Partners, 2022
  • Certified Bakery Technologist (CBT), 2022
  • Certified in Retail Food Safety Practices, initiative, 2015
  • Participant, National Baking Expo, Atlanta, 2016
  • Member, International Association of Culinary Professionals, 2020
  • Member, National Career Development Association, 2023
  • Participant, Customer Service Excellence in Food Industry Conference, Portland, 2017
  • Attendee, Annual Bread Innovation Event, Denver, 2019

Certifications

  • Certified Guest Service Professional (CGSP)
  • Inventory Control and Management Certification
  • Basic Pastry and Baking Techniques Training
  • Time Management and Effective Workflows Training
  • Effective Menu Design and Optimization Certification
  • Food Handlers Certification
  • Customer Service Relationship Building Certification
  • Certified Bakery Equipment Operator
  • Certified Protection Officer (CPO)
  • Customer Service Excellence Certification

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