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Skills

  • MRI accounting software
  • Budget management and cost optimization
  • Regulatory compliance
  • Supervision
  • Conflict resolution and de-escalation
  • Maintenance knowledge
  • Property tours and inspections
  • Preventative maintenance scheduling
  • Marketing and advertising
  • Vendor relationship management

Work Experiences

  • Compiled maintenance and repair requests for submission to the initiative department and solicited bid proposals from local contractors.
  • Audited lease agreements and renewals for over 17 properties, identifying potential cost-saving opportunities and renegotiating favorable contract terms.
  • Audited lease agreements and renewals for over 14 properties.
  • Avoided costly lawsuits.
  • Created and maintained a list of available properties for commercial and industrial use that met a variety of needs and budgets.
  • Ensured that rent collections were received on time and that they were reconciled in accordance with landlord and resident statutes.
  • Maximized rental income while lowering expenses through effective planning and control.
  • Applied conflict resolution techniques.
  • Was in charge of disciplinary actions, performance appraisals, and employee terminations.
  • Promptly and appropriately handled tenant complaints, bringing in repairmen and other support services as needed.

Summaries

  • Adept at developing standard operating procedures.
  • Detail-oriented with prior experience coordinating process improvement and strategic planning.
  • Dedicated to learning, growing, and succeeding in Real Estate.
  • Clear understanding of risk assessment and stakeholder engagement as well as team leadership training.
  • Strengths in data analysis and risk assessment backed up by Real Estate training.
  • Responsible Property Manager dedicated to providing a safe and comfortable environment for residents while also advocating for the building board's needs.
  • Costs were consistently reduced while profits were increased.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Property manager and licensed real estate professional with 17 years of industry experience.
  • Adept Property Management Supervisor.

Accomplishments

  • Directed large-scale landscaping and renovation projects, achieving project completion 7 days ahead of schedule and reducing disruptions to tenants.
  • Developed and enforced best practices for contract negotiation and vendor management, resulting in service cost reductions of 58%.
  • Documented and resolved system which led to metric.
  • Developed and launched a tenant retention program that improved lease renewal rates by 57% over a 2017-month period.
  • Resolved product issue through consumer testing.
  • Implemented contract review policies for vendor agreements, eliminating unnecessary costs and improving transparency.
  • Implemented digital rent collection software, increasing tenant payment on-time rates from 22% to 74% within 7 months.
  • Facilitated the acquisition of 3 new properties, expanding managed portfolio by 39% and contributing to overall business growth.
  • Conducted thorough risk assessments and implemented updates to ensure building compliance with local, state, and federal safety regulations.
  • Achieved President's Club for excellence in property management, resulting in a 21% reduction in vacancy rates across 7 properties in Denver.

Affiliations

  • American Society of Safety Professionals
  • Toastmasters
  • Lions Club
  • Association for Supply Chain Management (APICS)
  • Housing Industry Management Flash Seminars 2021
  • Association for Computing Machinery
  • American Marketing Association
  • Building Owners and Managers Association (BOMA)
  • Certified Property Manager (CPM) Certification
  • Real Estate Investment Management Certification CPA

Certifications

  • Certified Green Property Manager (CGPM) - National Affordable Housing Management Association (NAHMA)
  • Certified Public Accountant
  • Certified Property Manager (CPM) – system
  • Microsoft Certified Systems Engineer (MCSE)
  • Fire Safety Director Certification - initiative
  • Certified Housing Asset Manager (CHAM) - procedure
  • CompTIA A+ Technician
  • Real Estate Broker License - framework
  • Asbestos Operations and Maintenance Certification - framework
  • OSHA 30-Hour General Industry Certification – Occupational Safety and Health Administration (OSHA)

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