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Skills

  • Compliance reporting and improvement
  • Corrective actions
  • Performance testing
  • Customer service
  • Technical troubleshooting
  • Sampling protocols
  • Operational improvement
  • Statistical Process Control (SPC)
  • MS Office
  • Deviation Investigation and Resolution

Work Experiences

  • Developed and audited practices, programs, and reporting system metrics for maximum efficiency.
  • Awarded Employee of the Year for streamlining compliance reporting processes, reducing errors by 69% within 2024.
  • Achieved a 18% increase in audit pass rates year-over-year.
  • Compared programs to category.
  • Oversaw testing procedures and ensured that tests were carried out in accordance with item specifications and protocol.
  • Achieved a 38% increase in first-time right metrics.
  • Analyzed and interpreted laboratory data trends for quality testing, preventing potential batch failures and saving an estimated $14 yearly.
  • Conducted document reviews of HubSpot.
  • Conducted a data review and followed standard procedures to find solutions.
  • Awarded Excellence Award for streamlining compliance reporting.

Summaries

  • Balanced multiple compliance priorities across operations.
  • Achieved a 30% reduction in audit findings.
  • In metric environments, a hardworking Quality Compliance Analyst who is knowledgeable about sampling and testing procedures.
  • Achieved 71% improvement in quality control outcomes.
  • Achieved outstanding regulatory compliance across multiple departments by driving pre-audit preparations and reducing discrepancies by 56%.
  • Built effective quality compliance databases.
  • Quality Control Analyst with 16 years of experience in the Miscellaneous industry.
  • Within Miscellaneous, senior Quality Compliance Analyst and outstanding performer in process improvement and strategic planning.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Aligned supplier management systems with organizational standards.

Accomplishments

  • Led the coordination of 18 internal and external audits, resulting in 16% reduction of audit findings from previous reviews.
  • Utilized Adobe Creative Suite to monitor regulatory changes, ensuring the business remained compliant with shifting legislation in the Southwest.
  • Facilitated cross-functional teams of 12 to develop CAPA responses, increasing resolution efficiency and decreasing overall deviation backlog by 84%.
  • Ensured compliance with process, which allowed the organization to pass external audits with zero major findings in 2024.
  • Reduced defective product returns by 43% through the introduction of quality checkpoints at critical production stages.
  • Delivered detailed compliance audits across 14 facilities, enabling a 82% reduction in time between issue detection and resolution.
  • Improved consistency in regulatory filings by establishing a centralized compliance document repository using Jira.
  • Developed a compliance monitoring tool in Salesforce, which reduced compliance reporting errors by 71%.
  • Key contributor in successful rollout of Microsoft Excel through risk mitigation protocols, decreasing cases of non-conforming outputs by 70%.
  • Authored compliance documentation and user manuals that were later adopted by 11% of the company, passing internal audits with zero findings.

Affiliations

  • Quality Assurance Training and Certification (QATC) Facilitator
  • Society of Healthcare Risk Management (SHRM) Training Coordinator
  • Quality Systems Management (QMS) Workshop Organizer
  • Involvement in Good Manufacturing Practice (GMP) Consortium
  • Certified Six Sigma Green Belt - ASQ
  • Lions Club
  • Contributor to Journal of Quality and Compliance
  • Institute of Environmental Management and Assessment (IEMA) Engagement
  • International Compliance Association (ICA) Affiliate
  • Active participant in Lean Six Sigma Projects

Certifications

  • ISO 9001:2015 Lead Auditor Certification
  • Certified Information Systems Auditor (CISA)
  • ISO/IEC 27001 Lead Implementer Certification
  • Good Manufacturing Practice (GMP) Certification
  • Certified Food Safety and Quality Auditor (CFSQA)
  • CompTIA A+ Technician
  • Good Distribution Practice (GDP) Certification
  • Certified Professional Medical Auditor (CPMA)
  • Lean Six Sigma Green Belt Certification
  • CompTIA Network+

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