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Skills

  • Problem resolution
  • RFI Scanners
  • Team building
  • Insurance billing
  • Administrative support
  • Security systems
  • Organization
  • Process improvement
  • Supervision
  • Escalation management

Work Experiences

  • Coordinated with departments across the supply chain.
  • Acted as primary point of contact for key accounts.
  • Kept work areas clean, neat, and organized for maximum productivity and worker safety.
  • Read orders to get item numbers and then found merchandise in bins or on shelves.
  • Stacked, organized, and palletized packages for efficient storage and movement.
  • Achieved an average delivery improvement of 5 days.
  • Achieved Outstanding Service Award for operational excellence.
  • Created a detailed training program for new hires.
  • Attained a net promoter score of 9.
  • Coordinated drop shipping with multiple suppliers.

Summaries

  • Knowledgeable about the best ways to organize boxes, palletize them, and load them.
  • Looking for a position in a busy organization as Order Fulfillment Coordinator.
  • Expert in framework with a strong aptitude for improved and implemented.
  • Strategic thinker with expertise in budget management.
  • Order Fulfillment Coordinator with project management and vendor management abilities.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Strong technical skills and experience in data analysis.
  • Microsoft Excel and QuickBooks experts with exceptional interpersonal skills.
  • Results-oriented Miscellaneous professional with risk assessment, performance reporting, and risk assessment strengths.
  • Six Sigma certified

Accomplishments

  • Tracked and analyzed order data to identify and resolve stock level discrepancies, leading to a 85% reduction in backorders.
  • Reduced operational issues by 28% through the integration of automation processes such as barcode scanning technology.
  • Improved fulfillment accuracy from 59% to 34%, earning continuous recognition from the Sales and Customer Service departments.
  • Developed warehouse zoning and slotting system, reducing picker travel time by 76% and increasing labor productivity.
  • Monitored and ensured stock replenishment adherence, avoiding excess inventory build-up, and decreasing holding costs by $10 annually.
  • Streamlined the pick, pack, and ship workflow, reducing average order processing time by 75%, improving efficiency across 5 warehouses.
  • Leveraged statistical analysis to spot inefficiencies in the pick-and-pack line, reducing labor costs by 76% per order processed.
  • Created and optimized pick routes within the warehouse, improving picker efficiency and reducing retrieval time by 39% per shift.
  • Successfully reduced shipping errors per 13 orders by implementing a QC checkpoint pre-shipment inspection process.
  • Led an initiative to implement new warehouse management software (framework) that increased real-time inventory accuracy by 75%.

Affiliations

  • Affiliated with the eCommerce Fuel Community, contributing to knowledge exchange on customer-focused fulfillment strategies.
  • Completed a course in 'Customer Service Excellence in Supply Chain' with Cedar Works, emphasizing customer-focused solutions in order management.
  • Member of the Association for Supply Chain Management (ASCM) - Actively participating in annual conferences and certification courses to stay updated on the latest industry practices.
  • Participant in the 2019 eFulfillment Innovation Forum, sharing ideas on how to optimize fulfillment channels in the retail sector.
  • Enrolled as a student member of the Institute for Supply Management (ISM) – Attending specialized workshops on supplier relationships and contract negotiations.
  • Completed the 'Advanced Warehouse Operations' course offered by category, with a focus on escalation and returns management.
  • Recognized as a 2019 participant in the APICS Supply Chain Operations Reference (SCOR) Model training.
  • Earned a professional certification in 'Fulfillment and Distribution Strategies' through framework program.
  • Received a certificate in 'Order Fulfillment and Inventory Control' from Beacon Labs, emphasizing best practices in just-in-time methodologies.
  • Nominated for the 'Rising Star in Supply Chain Solutions' award by procedure, recognizing contributions to improving supply chain visibility.

Certifications

  • Certified Order Fulfillment Professional (COFP) - initiative
  • Lean Six Sigma Green Belt Certification – Summit Group
  • Certified Automation Professional (CAP) – ISA
  • Certificate in Transportation and Logistics - standard
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA A+ Technician
  • Certified Logistics and Fulfillment Analyst (CLFA) - category
  • Certified Professional in Distribution and Warehousing (CPDW) - Meridian
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant (CPA)

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