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Skills

  • Collaboration with legal partners
  • Empathy and active listening
  • Addressing probation violation corrective measures
  • Drug diversion understanding
  • Cultural competence when working with diverse offender backgrounds
  • Court procedures
  • Interpersonal Communication with Diverse Populations
  • Risk and needs assessments
  • Court report writing
  • Apprehension coordination with local law enforcement

Work Experiences

  • Achieved 64% successful placement rates.
  • Achieved a favorable audit outcome in 2021.
  • Oversaw the delivery of initiative project by standard team, which resulted in system.
  • Achieved 6 successful apprehensions.
  • Balanced public safety.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved CPA.
  • Achieved stable housing solutions for 19% of clients.
  • Achieved results over the past year.

Summaries

  • Achieved 6 job placements for ex-offenders.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Interviews offenders, keeps track of them, and gives accurate testimony.
  • Addressed substance abuse issues.
  • The ability to form fruitful relationships that yield results.
  • Achieved a 33% reduction in violations.
  • Achieved a 21% decrease in recidivism over the past year.
  • Assistant Probation Officer focused on rehabilitation plans.
  • Within Government, senior Assistant Probation Officer and outstanding performer in risk assessment and process improvement.
  • Assistant Probation Officer focused on building effective rehabilitation plans, thereby guiding offenders toward successful reentry into society and reducing public safety risks.

Accomplishments

  • Responded to over 18 probation infractions, initiating rapid corrective actions and detailing reports for judicial review within 18 months.
  • Collaborated with parole officers in joint supervision cases, preventing overlaps and ensuring that all client progress was fully documented and accessible.
  • Led check-ins with probationers and community service providers, identifying issues early and addressing them before formal violations accumulated.
  • Documented and resolved system which led to standard.
  • Led presentations in court to update judges on probationer progress, contributing to positive outcomes in 43% of cases.
  • Utilized ServiceNow for case management and efficient tracking of probationer compliance, significantly improving data accuracy for reporting.
  • Developed individualized rehabilitation plans for offenders based on risk assessments, contributing to a 57% decrease in probation violations.
  • Partnered with psychologists to integrate offender psychological evaluations into supervision strategies, reducing conflict between clients and probation officers by 34%.
  • Delivered detailed reports to court and parole boards using evidence-based probation assessments, fostering informed decision-making by judicial authorities.
  • Ensured offenders adhered to federal and state probation guidelines, helping the department pass a 2016 state audit with no citations.

Affiliations

  • Association of Family and Conciliation Courts (AFCC)
  • American Correctional Association (ACA)
  • National Criminal Justice Association (NCJA)
  • Member, National Association of Social Workers (NASW)
  • Rotary International
  • Offender Rehabilitation and Reintegration Committee, Chicago
  • Lions Club
  • Associate Member, Academy of Criminal Justice Sciences (ACJS)
  • Association for Supply Chain Management (APICS)
  • Board Member, Recidivism Reduction Project, Chicago

Certifications

  • Certified Probation Officer (CPO) by procedure
  • Cisco Certified Internetwork Expert (CCIE)
  • Advanced Corrections Officer (ACO) issued by method
  • CompTIA Network+
  • Basic Law Enforcement Certification (BLEC) by Washington
  • Cisco Certified Network Associate (CCNA)
  • Restorative Justice Certification from procedure
  • Google Certified Professional Cloud Architect
  • Conflict De-escalation Techniques for Community Supervision Officers
  • Probation Officer Safety & Defensive Tactics Certification by metric

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