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Skills

  • Change Management
  • MS Office
  • Adult learning theory application
  • Instructional design
  • Adaptive Learning Development
  • Workshop coordination
  • Curriculum design
  • Data organization
  • Data analysis
  • Data-driven training analysis

Work Experiences

  • Accelerated career advancement for high-potential employees by 37%.
  • Collaborated with IT to deploy a learning management system that tracked progress more efficiently, improving the tracking accuracy by 73%.
  • Created mentorship programs.
  • Contributed to a 36% pass rate company-wide.
  • Collaborated with subject matter experts.
  • Aligned manuals with recent industry trends.
  • Wrote contracts for company employees, ensuring that executives, employees, and personal goals were all in agreement.
  • Created new training programs for staff, including online modules, interactive software, language labs, and online programs, as well as providing ongoing training.
  • Aligned workshops with strategic goals.
  • Consulted with leadership to identify talent development opportunities, increasing internal promotion metrics by 62% over two years.

Summaries

  • Skilled Training Specialist who is very good at conducting individual and group training sessions on procedure, process, and procedure.
  • Achieved a 15% improvement in employee satisfaction.
  • Motivational Training Specialist eager to create effective training plans that meet the changing needs of the company and its employees.
  • With effective training programs, we aim to maximize employee performance, team productivity, and quality assurance.
  • Achieved 64% improvement in learning outcomes company-wide.
  • Recognized on a regular basis for outstanding performance and contributions to the Education and Training industry's success.
  • Committed to a learner-centered approach.
  • Conducted targeted learning gap assessments.
  • Learning Resource Specialist with 16 years of successful process improvement and cross-functional collaboration experience.
  • Looking for new professional opportunities that will allow me to advance.

Accomplishments

  • Documented and resolved method which led to category.
  • Partnered with framework to integrate machine learning analytics into course feedback, enhancing content by 70% based on real-time data.
  • Created virtual instructor-led training programs that aligned with corporate restructuring, reducing employee confusion during transition by 52%.
  • Managed 5-person team to successfully deliver online training programs that accommodated over 14 employees.
  • Executed a curriculum mapping project for Lakeside Partners, improving alignment with industry standards and boosting course completion rates by 16%.
  • Analyzed training expenditures and aligned them with key organizational goals, achieving a 17% return on investment in training over 6 months.
  • Facilitated training workshops for 13 employees, contributing to a 52% improvement in leadership development metrics across teams.
  • Collaborated with team of 11 in the development of process.
  • Led root cause analysis on underperforming training programs, initiating updates that improved learner assessment outcomes by 34%.
  • Implemented a change management strategy that facilitated the smooth transition to a new Learning Management System (LMS), decreasing system downtime by 24%.

Affiliations

  • Performance Support Systems Association (PSSA) - Collaborated with other members in designing practical job aids to boost workplace efficiency.
  • Learning Solutions Magazine Community - Frequent contributor on topics related to training programs and instructional design.
  • National Association for Skills Development (NASD) - Program sponsor and speaker for event aimed at improving workplace learning analytics.
  • International Association of Administrative Professionals
  • Society of Women Engineers
  • Rotary International
  • Training Industry - Engaged with the 2023 certification program on how to improve workplace learning programs.
  • Association for Talent Development (ATD) - Participated in 2022 conference on instructional design and e-learning best practices.
  • National Council for Workforce Education (NCWE) - Presented a case study on how workplace instructional videos enhance employee engagement.
  • Lions Club

Certifications

  • Certificate in Corporate Training Leadership Harbor & Co.
  • Certified Public Accountant (CPA)
  • Apple Certified Associate (ACA)
  • Certified Learning and Development Professional (CLDP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Manager in Program Administration (CMPA) Brightline
  • Certified Public Accountant
  • ACI Authorized Instructor Adobe Creative Suite

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