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Skills

  • Logistics coordination
  • CCTV
  • Purchasing and planning
  • Supplier negotiation
  • Regulatory compliance oversight
  • Profit and loss accountability
  • Data-driven decision making
  • Cross-functional team management
  • Supervision
  • Process improvement

Work Experiences

  • Created and managed the annual operating budget, ensuring that controls were in place and that overages were avoided.
  • Promoted professional skill development in category and process employees through effective training, management, and motivation.
  • Cut costs by successfully renegotiating lease terms at process and framework locations.
  • Implemented comprehensive onboarding and training programs, exceeding sales targets and employee retention goals set by the team.
  • Took part in organizational transformation and implementation activities and successfully managed 6 corporate restructurings.
  • Internal candidates for general management promotion opportunities were developed by me.
  • Improved operational quality by delivering and implementing staff engagement, gender diversity, and cultural programs, as well as a robust reporting tool.
  • Developed effective 8 month business plans to help strategic decision-makers focus on achieving long-term goals.
  • Was able to secure a contract with system vendor to supply all process materials and services at a reasonable price.
  • Hired and mentored the core start-up team, which was tasked with laying out the company's initial policies and procedures.

Summaries

  • Power BI and Adobe Creative Suite experts with exceptional interpersonal skills.
  • Client relations in program settings and budget management in strategic planning settings.
  • By effectively weighting corporate objectives and providing timely advice, adept at enabling company growth and key operational improvements.
  • Installation Operations Center Manager is a hardworking and dependable Installation Operations Center Manager who excels at team leadership and performance reporting.
  • Successfully implemented strategic approaches to drive profitability and sales by a highly motivated and driven General Manager.
  • Decisive leader with a track record of setting and achieving lofty goals, high quality standards, and framework and metric.
  • Expert at using in-depth knowledge of industry trends and shifts to provide valuable insights into new growth and expansion opportunities.
  • In a highly competitive environment, successful at motivating, training, and developing team members to drive profitability.
  • Cross-functional collaboration Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Motivating leader who has built and managed method teams in the past.

Accomplishments

  • Instituted procedural changes for budget allocation, leading to a 59% reduction in resource wastage and improved cost forecasting.
  • Directed an installation program that maintained 16% compliance with client specifications, earning repeat contracts valued at $6.
  • Certified all installation team members in ServiceNow, achieving team-wide compliance and a 78% increase in installation accuracy.
  • Orchestrated the installation of ServiceNow across Columbus, securing market leadership for Meridian in the region while under budget by 18%.
  • Achieved contract-renegotiation success that cut installation supply costs by 65%, which in turn increased profit margins for each project by $9.
  • Elected as the primary liaison for cross-functional decision-making, leading to an annual cost savings of $9 while maintaining successful installation timelines.
  • Achieved zero downtime for critical installations by proactively managing inventory and sourcing contingency suppliers, leading to a 66% project completion rate.
  • Led a training initiative to boost technical installation skills, resulting in a team productivity boost of 72%. Achieved this inside of two years.
  • Led a team of 18 to execute the installation of a Tableau network across Denver, with a completion success rate of 34%. Achieved client recognition.
  • Led a cross-functional team in the oversight of 4 site installations, ensuring all were completed 16% ahead of the agreed timeline.

Affiliations

  • Member, National Institute of Building Sciences (NIBS), participating in forums on installation and infrastructure performance standards.
  • Certified in Tableau Digital Asset Management Tools, contributing towards implementation of advanced asset tracking systems.
  • Certified CPA, Occupational Safety & Health Administration (OSHA), maintaining a focus on workplace safety standards and compliance.
  • Certified in Facilities Management through the Institute of Workplace and Facilities Management (IWFM), integrating workplace efficiencies.
  • Participant, Construction Management Association of America (CMAA), leveraging insights on project management/development techniques for the installation sector.
  • Professional member of the American Society of Civil Engineers (ASCE), contributing towards innovative building and infrastructure management techniques.
  • Certified in Advanced Work Packaging (AWP) from Lakeside Partners, enhancing capabilities in optimizing project delivery cycles and contractor performance.
  • Member, National Safety Council (NSC), driving proactive safety management initiatives across job sites.
  • Active participant in the Institute for Operational Excellence, aligning strategies for resource allocation efficiency.
  • Active member, Association for Operations Management (APICS), advancing knowledge in resource allocation and manufacturing processes.

Certifications

  • Manual Handling Training Certification – initiative
  • Certified Information Systems Security Professional (CISSP) – program
  • OHSAS 18001/ISO 45001 Lead Auditor Certification – category
  • Certified Facility Manager (CFM) – system
  • Certified Equipment Manager (CEM) – metric
  • Certified Logistics, Transportation, and Distribution (CLTD) – Ironclad Systems
  • Certified Safety Professional (CSP) – framework
  • Certified Fire Protection Specialist (CFPS) – system
  • Certified Business Analysis Professional (CBAP)
  • OSHA 30-Hour Construction Safety and Health Certification - Brightline

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