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Skills

  • Business operations
  • Performance management
  • Scholarships and grants exploration
  • CPR certification
  • Grant writing
  • Multicultural populations
  • Interactive teaching/learning
  • Fluent in French
  • Training material development
  • Skill building support

Work Experiences

  • Routed incoming calls to the most qualified personnel and departments within the company.
  • Encouragement and reinforcement were used to support positive behavior.
  • Created robust communication channels between volunteers and the community, improving participant retention by 50%.
  • Coordinated logistics for large-scale events.
  • Collaborated with multidisciplinary teams to solve community challenges, improving program efficiency by 38%.
  • Analyzed program needs.
  • Achieved results within the first two years.
  • Achieved results over the past year.
  • Wrote professional memos, letters, and marketing copy to support business objectives and growth.
  • Collaborated with training staff to scale up educational programs that resulted in a 61% increase in graduation rates.

Summaries

  • Outstanding time management, organization, prioritization, and work ethic have all been recognized.
  • Offering 13 years of experience in customer relations management.
  • Dedicated to learning, growing, and succeeding in Education and Training.
  • Salesforce expert and technologically savvy.
  • Youth Specialist who is eager to assist standard children in improving their behaviors, social skills, and educational abilities.
  • Teacher with 16 years of experience teaching meaningful curriculum plans and developing young minds in an elementary school setting.
  • Willing to put in long hours and face any challenge in order to meet the needs of process people.
  • Corps Member is a multi-talented Corps Member who is consistently rewarded for planning and operational improvements.
  • Taking on new professional challenges that provide opportunities for advancement.
  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.

Accomplishments

  • Education Strategies: Employed special educational strategies and techniques during instruction to improve the development of sensory/perceptual-motor skills, language, cognition, and memory.
  • Counseling: Served as student mentor and counselor for students when academic problems and personal adjustments arose, meeting with guardians to reach solutions.
  • Adapted
  • Guided
  • Instituted
  • Empowered
  • Enabled
  • Process Improvement: Developed stakeholder engagement that resulted in metric.
  • Implemented
  • Initiative Served as Corps Member, spreading global awareness and introducing world issues such as framework

Affiliations

  • Society of Women Engineers
  • Lions Club
  • American Marketing Association
  • International Association of Administrative Professionals
  • Toastmasters International for Public Speaking and Leadership
  • Freemason
  • AmeriCorps Alums Network
  • Society for Nonprofit Organizations (SNO)
  • Employment and Training Administration (ETA) Affiliation
  • American Association of Community Colleges (AACC)

Certifications

  • Certified Mentor, Northwind, 2018
  • Certified in Conflict Resolution, Northwind, 2016
  • ServSafe
  • Data Management for Nonprofits Certification, Salesforce, 2020
  • Grant Writing Certification - system
  • Certified in Volunteer Program Management, Ironclad Systems, 2023
  • CompTIA A+ Technician
  • Certificate in Educational Leadership, method, 2016
  • Project Management Professional (PMP)
  • Fundamentals of Program Impact Tracking Certification, Microsoft Excel, 2023

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