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Skills

  • Budgets
  • Vendor relationship management
  • Communications
  • Relationship development
  • Team management
  • Credit and collections
  • Customer satisfaction
  • Contract negotiation/review/drafting
  • Tax preparation
  • Results-oriented

Work Experiences

  • Put together containers and crates for transporting large items like vehicles and machines.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Analyzed supplier lead times and initiated plans that reduced delivery lag by 63%, resulting in client satisfaction improvement.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Transported Tableau to one year customer locations.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Analyzed supplier lead times.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Directing incoming and outgoing air freight routes, as well as organizing and scheduling freight delivery and pickup, is a strong suit.
  • Clear understanding of strategic planning and stakeholder engagement as well as quality assurance training.
  • Analytical Freight Coordinator skilled in KPI reporting and performance improvement, driving a 42% improvement in carrier service quality through regular reviews.
  • Knowledgable in a variety of design and testing methodologies.
  • Achieved a $3 reduction in freight expenses.
  • Achieved a 17% drop in shipping-related inaccuracies.
  • Follows directions and picks up new skills quickly.

Accomplishments

  • Streamlined
  • Integrated
  • Reduced
  • Created
  • Business Development: Initiated two key partnerships which resulted in method revenue growth.
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Represented
  • Created a dashboard for real-time freight tracking, improving visibility across 17 shipments and enhancing communication between departments.
  • Coordinated logistics for time-sensitive shipments, achieving 21% on-time delivery in high-demand periods for ServiceNow.
  • Established

Affiliations

  • Rotary International
  • American Medical Informatics Association
  • International Freight Shipping Association (IFSA)
  • Association of Information Technology Professionals
  • Transportation Intermediaries Association (TIA)
  • Association for Supply Chain Management (APICS)
  • Cargo Network Services (CNS)
  • World Cargo Alliance (WCA)
  • Shippers' Global Logistics Network (SGLN)
  • National Customs Brokers and Forwarders Association of America (NCBFAA)

Certifications

  • Certified Supply Chain Professional (CSCP) by APICS
  • Carrier Performance Management & KPI Tracking Certification
  • Salesforce
  • CompTIA A+ Technician
  • Freight Broker Certification from Freight Movers School
  • Certified Customs Specialist (CCS) by the National Customs Brokers & Forwarders Association of America
  • Certified Freight Management expert (CFME)
  • ISO 9001:2015 Internal Auditor Certification for Logistics & Supply Chain
  • Certified International Freight Forwarder (CIFF) by the International Federation of Freight Forwarders Associations (FIATA)
  • Certified Public Accountant (CPA)

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