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Skills

  • Operations management
  • Financial records and processing
  • Pet charting information
  • Bookkeeping
  • Annual reports
  • Tax preparation
  • MS Office
  • Process improvement
  • Music showcase training
  • Positive learning process

Work Experiences

  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Assisted in compliance testing.
  • Assisted in the development and execution of annual audit plans covering financial, operational, and compliance audits, resulting in 77% improvement in performance metrics.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Double-checked the data's accuracy and integrity.
  • Assisted in the completion of 12 audits.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Entered data into the ServiceNow system, including payments, account information, and call logs.
  • Analyzed financial metrics and presented findings to senior management, driving more data-informed decisions and optimizing resource allocation.

Summaries

  • Achieved measurable efficiency gains.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Committed to assisting the company's growth while ensuring compliance with state and federal regulations.
  • Customer-focused Sales Representative with 6 years of experience solving problems for clients.
  • Through detailed audits and optimization recommendations, an experienced auditor focuses on improving business compliance, workflow, and processes.
  • Within Accounting and Finance, senior Internal Audit Assistant and outstanding performer in client relations and team leadership.
  • Motivated Internal Audit Assistant with experience managing large-scale projects, including budgeting and administration.
  • Professional with 10 years of progressive experience in the field who is highly organized and detail-oriented.
  • Achieved substantial reductions in inaccuracies.
  • Excellent problem-solving and teamwork skills.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Identified
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Resolved
  • Resolved product issue through consumer testing.
  • Assisted in creating and aligning audit policies with company procedures, improving compliance by 40% and minimizing audit exceptions across method.
  • Created
  • Improved
  • Advised

Affiliations

  • Attended Microsoft Power BI Workshops focused on using data analytics as a tool for auditing and compliance verification
  • Participated in the annual conference of the Regulatory Compliance Association (RCA) to stay updated on evolving regulations
  • Society of Human Resource Management
  • Completed continuing education on data analytics for internal audit hosted by the Data Analytics Institute
  • Contributed to the development of audit frameworks through participation in IIARF research studies on audit evolution
  • Attended the ACFE Annual Fraud Conference in Columbus, networking with other auditors focused on fraud detection
  • Member, Association of Certified Fraud Examiners (ACFE) to stay updated on best practices in fraud prevention
  • Member of the Accounting and Auditing Organization for Islamic Financial Institutions (AAOIFI) to gain expertise in ethical audit practices aligned with Islamic finance standards
  • Involvement in Institute of Internal Auditors (IIA) framework events including workshops on governance and risk management
  • Affiliated with the Global Association of Risk Professionals (GARP) to stay current on risk management trends and standards

Certifications

  • ISO 31000 Risk Manager Certification
  • Certified in Control Self-Assessment (CCSA) - 2015
  • Certified Public Accountant (CPA)
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant
  • CPA in Financial Accounting and Reporting
  • Cisco Certified Internetwork Expert (CCIE)
  • ServSafe
  • CompTIA A+ Technician
  • Anti-Money Laundering Specialist (ACAMS) - initiative

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