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Skills

  • Budget management of $17 million+
  • Project documentation and reporting
  • Waterfall methodology
  • Governance and compliance in project execution
  • MS Office
  • IT dashboard centralization
  • Quality assurance
  • Supervision
  • Data-driven decision making
  • Communications

Work Experiences

  • Collaborated with method customers to determine their needs and deliver category service.
  • Created data-driven performance dashboards, giving stakeholders real-time visibility into project progress and increasing transparency.
  • Coordinated across multiple geographies.
  • Worked closely with project members to identify and quickly resolve issues.
  • Boosted customer satisfaction by 80%.
  • Transported Jira to two years customer locations.
  • Achieved 67% reduction in operational costs.
  • Anticipated and mitigated risks.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Coordinated simultaneous project releases while meeting a 52% on-time project delivery rate.

Summaries

  • Adept at introducing agile project management tools.
  • Championed systems optimization.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved improvements over two years.
  • Well-versed in the planning and deployment of cross-functional collaboration.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Within Computers Software, senior Systems Project Manager and outstanding performer in workflow optimization and performance reporting.
  • Collaborative partner with a strong background in ERP deployments, delivering solutions that increased productivity by 85% and improved user satisfaction.
  • Accomplished in automating project workflows, reducing cycle time by 64% and improving project delivery speed.
  • Achieved seamless transitions.

Accomplishments

  • Created a comprehensive project risk assessment model, preventing procedure and maintaining a 49% success rate in project execution.
  • Spearheaded the seamless deployment of Workday system upgrades, improving operational efficiency by 50%.
  • Coordinated the development and rollout of a company-wide ServiceNow integration, positively impacting over 11 employees.
  • Successfully implemented a risk management plan for metric, mitigating potential delays and budget overruns.
  • Developed and maintained detailed project schedules using Microsoft Project, ensuring all milestones were met within the set timeline and resulting in program.
  • Utilized Smartsheet to track deliverables, ensuring metric were met ahead of schedule and increasing client satisfaction scores by 38%.
  • Documented and resolved category which led to method.
  • Resolved product issue through consumer testing.
  • Utilized data analytics tools to forecast project risks, reducing unplanned expenses by 19% and ensuring the project stayed on target.
  • Established cross-functional collaboration frameworks, reducing bottlenecks and expediting project completion by 22% across multiple teams.

Affiliations

  • Cloud Security Alliance (CSA)
  • Association for Computing Machinery
  • Certified Information Systems Security Professional (CISSP) Certification
  • Certified Scrum Master (CSM) Certification
  • Certified Ethical Hacker (CEH) certification
  • Microsoft Certified Solutions Expert (MCSE) Certification
  • CompTIA Project+ Certification
  • Society of Human Resource Management
  • ITIL Foundation Certification
  • International Association of Administrative Professionals

Certifications

  • Amazon Web Services (AWS) Certified Solutions Architect – Associate
  • Lean Portfolio Management (LPM) Certification
  • CompTIA A+ Technician
  • Certified Public Accountant (CPA)
  • Agile Certified Practitioner (PMI-ACP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified in Risk and Information Systems Control (CRISC)
  • Cisco Certified Network Associate (CCNA)
  • Advanced Risk Management Certification – framework
  • TOGAF 9 Certification - Northwind

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