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Skills
- Post-closing audit preparation and error reduction
- Reduction of loan closing costs by [Percentage]%
- Enhanced borrower satisfaction through consistent communication
- Training and mentoring new mortgage closers
- Troubleshooting closing issues to achieve smooth finalization
- Exceptional attention to detail in financial document preparation
- Document preparation for multi-state mortgage loans
- Award-winning accuracy in mortgage file review
- Management of [Number] loans monthly while exceeding team KPIs
- Cross-team collaboration to meet loan completion deadlines
Work Experiences
- Collaborated with cross-functional teams.
- Led efforts to resolve wiring/funding issues post-closing.
- Updated internal closing policies.
- Saved [Number] deals from cancellation.
- Implemented automated documentation review procedures, resulting in a [Percentage]% decrease in delayed fund disbursements.
- Managed loans totaling $[Amount] annually.
- Introduced a post-closing process improvement.
- Saved over $[Amount] in [Year].
- Resolved title and documentation discrepancies.
- Executed final loan documents.
Summaries
- Implemented procedural improvements.
- Secured a [Percentage]% reduction in closing delays.
- Reduced post-closing document revisions.
- Managed escrow services.
- Exemplary Mortgage Loan Closer with a firm grasp on federal mortgage regulations, dedicated to monitoring loan progress, identifying issues early, and significantly reducing closing delays.
- Proven ability to deliver seamless loan closings.
- Balanced accounts for over [Number] clients monthly.
- Led process improvement initiatives.
- Improves on-time closings.
- Utilized clear and thorough communications.
Accomplishments
- Reduced post-closing discrepancies by [Percentage]% by implementing an enhanced review and documentation process.
- Closed special-case mortgage loans that required handling complex financial documentation, contributing to a [Percentage]% increase in luxury home loan approvals.
- Administered and closed [Number] loans monthly, consistently ranking in the top [Percentage]% of performers on the team.
- Successfully executed closing documents for [Number] concurrent loans leading to [Recognition/Award name] in [Year].
- Developed a comprehensive checklist that reduced rework by [Percentage]% and minimized loan post-closing issues.
- Constantly achieved [Percentage]% or better in client satisfaction scores through excellent communication and accurate final loan submissions.
- Managed relationships with key closing vendors, renegotiating contracts to lower costs by [Percentage]% and improve service delivery.
- Coordinated with external vendors and legal counsel to close specialty loan projects worth $[Amount], boosting company reputation in [Market].
- Aligned closing procedures with new federal regulations, lowering compliance risks by [Percentage]% across all loan products.
- Played a key role in a team that achieved a [Percentage]% increase in on-time loan closings year over year by streamlining documentation procedures.
Affiliations
- National Notary Association (NNA) - Completed certified training to offer mobile and remote closing services.
- Association of Certified Mortgage Underwriters (ACMU) - Fostered proficiency in interpreting residential and commercial loan underwriting guidelines.
- American Guild of Closing Agents (AGCA) - Actively engaged in refining real estate closing standards and techniques through knowledge sharing.
- Multi-State Mortgage Services Guild - Regularly engaged with multi-state compliance changes relevant to mortgage closing documentation and processes.
- National Council of Mortgage Lenders (NAML) - Engaged in webinars on evolving mortgage disclosure compliance.
- Certified Commercial Investment Member (CCIM) Association - Engaged in property evaluation and risk calculation workshops.
- Commercial Real Estate Finance Council (CREFC) - Enhancing understanding on commercial real estate financing and closing nuances.
- Institute of Financial Services (IFS) - Undertook specialized training in mortgage loan servicing and post-closing audit preparation.
- State Mortgage Bankers Association (SMBA) - Local Chapter Membership, regularly attending expert panels on residential and commercial closing processes.
- National Association of Real Estate Brokers (NAREB) - Engaged in community outreach efforts and seminars on minority homeownership barriers.
Certifications
- Certified Closing Professional (CCP) - [Organization]
- Title Examiner Certification - [Organization]
- Compliance and Anti-Fraud Training - [Software/Organization]
- Escrow Analysis Specialist (EAS) - [Organization]
- Certified Foreclosure Specialist (CFS) - [Organization]
- Mortgage Compliance Advice & Training Certificate - [Organization]
- Certified ARM Specialist (CARS) - [Organization]
- HUD Closing Training Certification - [Organization]
- Certified Escrow Specialist (CES) - [Organization]
- Certified Regulatory Compliance Manager (CRCM) - [Organization]
Resources
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