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Skills

  • Department standard operating procedure creation
  • Sales and marketing
  • Data-Driven Decision Making in Payroll
  • MS Office
  • Negotiation
  • Financial Management
  • Budgets
  • Discrepancy management and resolution
  • Relationship development
  • Regulatory compliance

Work Experiences

  • Identified metric areas in need of improvement and implemented framework program, resulting in a 4% increase in productivity.
  • Increased employee morale and decreased turnover by 16%.
  • Achieved 100% audit pass rate for 2016.
  • Achieved Employee of the Year for most efficient payroll team by automating manual tasks and decreasing payroll cycle time by 61% hours.
  • Taught Payroll Resources Managers and Payroll Resources Managers effective customer service techniques, resulting in a 2% increase in client satisfaction.
  • Achieved a 73% reduction in errors.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Achieved results within two years.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.

Summaries

  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Dynamic application of client relations and project management in a fast-paced business environment.
  • Develop strategic business partnerships and relationships.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Payroll Resources Manager.
  • Competent offerings, pricing, and market positioning, as well as demonstrated SAP expertise.
  • Mentoring and challenging team members to meet and exceed company goals is something I'm passionate about.
  • Dedicated to improving employee engagement and performance through training, monitoring, and morale-building.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments.
  • To take on a new role in a method setting, I'm ready to offer exceptional leadership and planning abilities.

Accomplishments

  • Strategically managed payroll for a headcount of 14 employees, consistently delivering results on time and reducing payroll errors by 42%
  • Assisted in the integration of a cloud-based payroll management system, cutting manual data entry time by 39% hours per pay period.
  • Implemented a payroll audit process, reducing processing errors by 22% and streamlining communication with finance and HR teams.
  • Successfully closed 18 months payroll reconciliation audits with zero discrepancies, ensuring company compliance and avoiding penalties.
  • Created a flexible pay structure that improved employee satisfaction and retention, leading to a 50% decrease in turnover within the past year.
  • Established quarterly employee paycheck audits to detect and resolve discrepancies, resulting in a 77% reduction in payroll disputes.
  • Developed a compliance checklist to ensure payroll meets all local, state, and federal laws, achieving a 76% reduction in payroll issues.
  • Achieved 100% on-time submission rate for annual tax filings (W-2s, 1099s) for a headcount of 18 employees.
  • Developed training programs for newly-hired payroll staff, reducing onboarding time from 18 months to framework.
  • Led resolution of complex payroll discrepancies for 12 employees within Accounting and Finance, ensuring 100% compliance with local regulations.

Affiliations

  • Contributor to Payroll Benchmarking and Analytics Workshops
  • American Payroll Association (APA)
  • National Association of Certified Payroll Specialists (NACPS)
  • International Association for Human Resource Information Management (IHRIM)
  • Association of Information Technology Professionals
  • National Association of Social Workers
  • Payroll Auditing Review Board Contributor
  • Data Analytics for Payroll Improvements Workshop Series
  • Society for Human Resource Management (SHRM)
  • Association for Computing Machinery

Certifications

  • International Taxation and Payroll Compliance Certification
  • HRIS Payroll Systems Strategic Management Certificate
  • Oracle PeopleSoft Payroll System Certification
  • Advanced Certified Compensation Professional (ACCP)
  • ServSafe
  • Apple Certified Associate (ACA)
  • CompTIA Network+
  • Fundamental Payroll Certification (FPC)
  • Certified Compensation Professional (CCP)
  • Certified Global Payroll Professional (CGPP)

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