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Skills

  • Budget monitoring for marketing expenses
  • Raleigh market expertise
  • MS Office
  • Competitive pricing strategy development
  • First Aid/CPR
  • Relationship development
  • Conflict de-escalation
  • Building rapport with prospective tenants
  • Sales strategies
  • Client relationship management

Work Experiences

  • Assisted prospects with detailed property tours, highlighting community amenities and securing 10 leases monthly.
  • Conducted thorough market research and recommended competitive pricing strategies that resulted in reducing vacancy rates by 52%.
  • Conducted thorough market research.
  • Collaborated extensively with maintenance and service teams to ensure timely unit preparations, decreasing vacancy periods by 2 days on average.
  • Achieved high client feedback ratings.
  • Assisted prospects with detailed property tours.
  • Found potential buyers by cold calling them.
  • Collaborated with property managers to develop resident retention programs, resulting in a 83% increase in tenant renewals over 2022.
  • Consistently ranked in the top 31% of leasing consultants.
  • Aptly managed tenant screenings.

Summaries

  • Expert in method with a strong aptitude for launched and coordinated.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Accomplished Leasing Consultant adept at collaborating with maintenance teams to decrease unit prep times, contributing to reduced vacancy periods and quicker lease signings.
  • Ambitious and well-versed in escrow procedures and contract specifications.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Personable real estate agent with 15 years of excellent client satisfaction in real estate transactions.
  • To assist clients, we offer 6 years of property tours, client relationship management, and financial assessment.
  • Effective real estate salesperson with exceptional method and stakeholder engagement abilities.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Committed to providing world-class client service and maintaining a high level of professionalism.

Accomplishments

  • Reviewed and audited leasing data weekly, identifying trends that led to a strategy reducing vacancy rate by 74%.
  • Spearheaded the organization of community events to boost tenant retention, directly contributing to a 51% increase in lease renewals.
  • Reduced tenant vacancy rates by 65% through proactive communication and community engagement workshops.
  • Spearheaded virtual property tours, reducing in-person visit requirements by 42%, contributing to accelerated leasing processes.
  • Successfully negotiated the terms of leases with clients, achieving a 32% increase in customer satisfaction scores.
  • Conducted 8 property tours per day, converting 49% into signed leases, contributing significantly to quarterly occupancy targets.
  • Delivered an overall 19% increase in lease renewal rates by enhancing communication efforts and offering tenant appreciation initiatives.
  • Utilized advanced leasing analytics to predict tenant churn, proactively addressing tenant concerns, and reducing unexpected vacancies by 67%.
  • Enhanced the overall tenant experience by implementing a streamlined leasing process through Asana, reducing application approval time by 11 hours.
  • Led the overall digital leasing outreach, contributing directly to a 69% traffic increase of prospective renter applications.

Affiliations

  • Licensed Real Estate Specialist in Illinois, gaining expertise in both leasing and property sales regulations.
  • Participant, RealProperty Network Professional Group, regularly attending events focused on client relations and tenant management.
  • Member, National Apartment Association (NAA) since 2019, actively participating in industry webinars and training sessions.
  • Member, Atlanta Real Estate Investors’ Association, networking with other professionals in leasing and property management.
  • Volunteer Mentor, Leasing Consultant Internship Program at method, providing hands-on training for students.
  • Attendee, annual Apartmentalize Conference, staying informed on the latest industry trends and technology.
  • Completed Conflict Resolution Training through Harbor & Co., sharpening de-escalation skills in high-stress tenant situations.
  • Active member of the Multifamily Leasing Strategists Association, exchanging ideas for improving tenant acquisition strategies.
  • Active participant, Institute of Real Estate Management (IREM) chapter for Phoenix, regularly attending property management forums.
  • Completed training through the National Association of Residential Property Managers (NARPM), specializing in proactive tenant communication.

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Leasing Specialist Certification through standard
  • Certified Occupancy Specialist (COS) provided by the National Center for Housing Management
  • Apple Certified Associate (ACA)
  • First Aid/CPR
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Maintenance and Reliability Professional (CMRP) by initiative
  • Microsoft Office Specialist (MOS)
  • Certified Public Accountant (CPA)
  • Salesforce

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