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Skills

  • Process improvement
  • Communications
  • RFI Scanners
  • First Aid/CPR
  • Employee training
  • Financial regulation compliance
  • Problem resolution
  • CCTV
  • Customer service
  • Data-driven performance analysis

Work Experiences

  • Developed an annual branch business plan for maximum profitability and effectiveness.
  • Achieved close to zero settlement exceptions per month by coaching staff on compliance and resolution best practices.
  • Aligned with market trends.
  • Collaborated with regulatory representatives to ensure that accurate filings were made and that compliance was maintained.
  • Examined applicants' financial status, credit, and property evaluation to determine the feasibility of granting loans.
  • Conducted monthly interviews with an average of 13 loan applicants and provided expert financial advice on mortgage, educational, and personal loans.
  • Collaborated with tech teams.
  • Achieved 29% error-free reconciliation.
  • Oversaw special update and conversion projects and kept track of key performance indicators.
  • Delivered settlements automation tools.

Summaries

  • Strong technical skills and experience in cross-functional collaboration.
  • Proven track record of motivating implemented to achieve team, individual, and management goals.
  • CPA certified
  • Risk assessment Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • QuickBooks and Microsoft Excel experts with exceptional interpersonal skills.
  • Strategic thinker with expertise in risk assessment.
  • Discerning Miscellaneous professional with demonstrated financial management and program management abilities.
  • Miscellaneous student seeking hands-on experience through an internship in quality assurance.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Successful in optimizing control systems and forming strong teams in order to meet business needs and meet stringent financial goals.

Accomplishments

  • Enhanced client satisfaction rates by reducing cashflow dispute resolution times from 18 days to 9 days using a tailored dispute tracking system.
  • Supervised a team of 17 cash reconciliation analysts, delivering insightful training that increased process accuracy and compliance adherence.
  • Authored comprehensive operational guidelines for settlements roles, improving departmental consistency and ensuring compliance with industry regulations.
  • Coordinated with internal audit teams to ensure cashflow procedures complied with banking regulations, resulting in 39% risk reduction for the organization.
  • Managed the implementation of new settlements software, reducing processing errors by 65% and increasing settlement efficiency by three years.
  • Led cross-functional team execution of liquidity improvement initiatives, driving a 46% reduction in borrowed funds due to enhanced cash forecasting processes.
  • Designed tailored cashflow forecasts that increased forecasting reliability by 51%, directly reducing dependency on external borrowing.
  • Created performance dashboards that tracked real-time KPIs, enhancing decision-making and improving settlement timelines by one year.
  • Implemented KPI tracking system for team performance, leading to measurable improvements in cashflow support metrics across all monitored areas by 18%.
  • Led efforts to align settlements processes with international compliance standards, resulting in a 59% improvement in audit readiness.

Affiliations

  • Independent study with the Global Trust Builders Guild, focusing on best practices in post-settlement auditing and liquidation procedures.
  • Member of the Society for Corporate Treasury Executives (SCTE), engaging in continuous learning about cash flow and liquidity forecasting models.
  • Attended the Global Settlement & Custody Forum in 2017, involving exchange of industry insights on clearing, settlement, and cashflow management.
  • Active participant in the International Swaps and Derivatives Association (ISDA) to remain updated on changes in derivatives regulations and market protocols.
  • Participated in an executive workgroup with the Asset Recovery & Liquidity Oversight Group (ARLOG), assessing case studies related to settlement disruptions and subsequent recovery.
  • Association for Operations Management (APICS) Membership to develop a deeper understanding of optimizing operation workflows and reducing reconciliation timelines.
  • Board member of the Asset-Liability Management Forum, offering insights on liquidity forecasting and portfolio reconciliations in high-volume settlements.
  • Member of Association for Financial Professionals (AFP), enhancing knowledge of corporate cash flow best practices and treasury management.
  • Certified Settlement Specialist from the International Securities Services Association (ISSA), focusing on risk mitigation in asset settlement procedures.
  • Earned certification for Advanced Process Automation from the Global Technology & Finance Institute (GTFI), applying the technology to back-office reconciliation workflows.

Certifications

  • Association of Corporate Treasurers (ACT) Certificate in Treasury Fundamentals
  • American Academy of Financial Management (AAFM)
  • SAP Certified Application Associate
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified in Risk and Information Systems Control (CRISC)
  • Cisco Financial Services Certified Practitioner (CFP)
  • Certified Business Analysis Professional (CBAP)
  • Chartered Global Management Accountant (CGMA)
  • Certified Regulatory Compliance Manager (CRCM)
  • International Capital Markets Association (ICMA) Operations Certificate

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