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Skills

  • Analytical problem solving
  • Presentation preparation
  • Customer and client relations
  • Executive presentations
  • Document conversion
  • Office management
  • Report analysis
  • Expense report preparation
  • Customer relations and communications
  • Workflow planning

Work Experiences

  • Completed forms, reports, logs, and records to expedite the processing of all human resources documentation.
  • Updated the program's framework information in the tracking system.
  • Maintained adequate stock levels in the office by restocking supplies and placing purchase orders.
  • Directed phone calls, guests, and mail to the appropriate staff members.
  • Handled phone and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties.
  • Wrote internal memos and external correspondence for senior management and double-checked all paperwork for errors.
  • Wrote business documents such as metric, framework, and program that were clear and professional.
  • Prepared meeting minutes and edited subcontractor proposals, project punch lists, transmittals, and memorandums for organizational support.
  • Identified and suggested improvements to existing processes in order to improve accuracy, efficiency, and service quality.
  • Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance.

Summaries

  • Division Administrative Assistant with 9 years of experience assisting with procedure program coordination and implementation.
  • Capable of gathering and organizing specific data as well as converting documents into the desired formats.
  • Administrative Assistant who is well-organized and dedicated and has a track record of providing excellent customer service in fast-paced environments.
  • For method, a detail-oriented Records Specialist capable of coordinating digital and physical records.
  • Expert at locating and resolving inconsistencies.
  • Positive, upbeat team player with superior clerical knowledge and a can-do attitude.
  • Commended for cultivating a positive work culture by interacting with employees and customers cheerfully.
  • Solid external and internal communication skills, as well as a thorough understanding of office automation procedures.
  • Dedicated team member with excellent organizational skills and a keen eye for detail.
  • Bringing a track record of effectively scheduling to promote organization and availability.

Accomplishments

  • Implemented an office overhaul project completed two years ahead of schedule, removing workflow bottlenecks and improving team effectiveness.
  • Successfully managed multiple vendor relationships, regularly reviewing contract performance and adjusting terms to achieve supplier cost reductions of 72%.
  • Achieved a cost saving of 62% by renegotiating supplier contracts and streamlining procurement processes.
  • Developed and maintained a detailed filing system that improved document retrieval time by 85% and increased overall office efficiency.
  • Managed office relocation affecting 14 employees, coordinating logistics, and maintaining business continuity during the transition.
  • Led the successful transition to Microsoft Excel for the administrative team, resulting in a 79% increase in productivity and streamlined processes.
  • Managed executive calendars, coordinating travel, meetings, and events across multiple time zones without scheduling conflicts.
  • Assisted in preparing quarterly reports used by the executive team to assess division performance and develop strategic growth plans.
  • Coordinated and scheduled meetings across 3 departments, ensuring timely communication of project updates to all stakeholders.
  • Proactively handled division-wide communications, distributing all internal memos, agendas, and reports to 15 team members weekly.

Affiliations

  • Society of Women Engineers
  • Toastmasters
  • Certified Office Management Association of America
  • Association for Office Professionals Denver
  • Society for Human Resource Management (SHRM)
  • National Association of Social Workers
  • Executive Administrative Assistant Networking Group
  • Association for Computing Machinery
  • National Business Education Association (NBEA)
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified Office Manager (COM)
  • Records Management Certification – Beacon Labs, 2018
  • Apple Certified Associate (ACA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Procurement and Supply Chain Management Certification - Harbor & Co. - 2024
  • Notary Public License Georgia, 2020
  • Project Management Professional (PMP)
  • ServSafe
  • Human Resources Management Certificate - Vantage 2017
  • CompTIA Network+

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