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Skills

  • Insurance billing
  • CCTV
  • Employee morale improvement initiatives
  • Invoice generation
  • RFI Scanners
  • Business operations
  • Diversity and inclusion program coordination
  • Employee Feedback Loop Implementation
  • Customer service
  • MS Office

Work Experiences

  • Championed the annual initiative designed to acknowledge high-achieving employees, which increased morale and resulted in Innovation Award.
  • Managed an integrated recruiting campaign that spanned multiple media platforms.
  • Acted as a liaison between employees and senior management in order to respond to questions, complete contract processing, and facilitate problem resolution.
  • Improved processes by teaching employees how to follow industry best practices and protocols.
  • Collaborated with leadership to design an employee satisfaction survey that witnessed a 28% participation rate, providing key insights for managerial action plans.
  • Aided executive decision-making by reporting on metrics and recommending actionable improvements.
  • Collaborated with the HR department to enhance diversity hiring practices, increasing underrepresented talent in leadership by 38% across 2024.
  • Delivered on-time, under-budget project management on process issues for senior leadership.
  • Boosted team morale by 18%.
  • Increased improvement initiatives by troubleshooting problems and taking corrective action using client relations and cross-functional collaboration.

Summaries

  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Employee Activities Council Member and team leader with 5 years of experience in program settings.
  • Tableau and Asana experts with exceptional interpersonal skills.
  • OSHA certified
  • Employer regulations and record-keeping requirements are well-understood.
  • Accomplished in event planning.
  • Accomplished this within 2022.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Initiative and program have a proven track record.

Accomplishments

  • Moderated conflict resolution workshops, fostering improved team cohesion and reducing workplace disputes by 16%.
  • Organized 4 team-building events that led to a 26% improvement in employee morale and collaboration across human resources.
  • Developed post-event feedback tools to measure success and engagement, receiving satisfaction scores of 24% across 13 company-wide events.
  • Collaborated with HR on diversity initiatives, increasing representation of underrepresented groups in leadership roles by 74% over 2016.
  • Spearheaded an employee recognition program that increased cross-functional participation by 40%, enhancing productivity and inclusivity.
  • Successfully pitched 18 corporate sponsorships for employee events, generating an additional $3 in external funding for future initiatives.
  • Strategically aligned council events with company wellness goals, increasing health awareness across the organization by 22%.
  • Managed logistical aspects of 8 employee retreats, resulting in compliance with a 63% reduced budget and greater employee satisfaction from feedback surveys.
  • Reduced average event planning time by 11 hours, allowing the council to allocate more resources toward promoting employee well-being.
  • Worked with the Diversity, Equity & Inclusion (DEI) team to ensure that 9 events per year incorporated comprehensive inclusivity initiatives, boosting employee satisfaction by 15%.

Affiliations

  • Board member of the Leadership and Employee Engagement Council, contributing to policy creation that increased employee participation rates.
  • Certified professional in Employee Engagement and Retention from the HR Certification Institute (HRCI).
  • Certified in Lean Event Planning Principles by Northwind, applying cost-effective methods to employee events and initiatives.
  • Member of the Event Planning Association, focusing on optimizing corporate employee events with measurable results.
  • Certified Recognition Professional (CRP) through Recognition Professionals International, mastering techniques in employee appreciation.
  • Volunteer mentor at system, guiding young professionals on effective employee initiatives and event management.
  • Certified member of the International Association of Business Communicators (IABC), enhancing workplace communication strategies and employee engagement.
  • Participant in the National Speakers Association (NSA), focusing on skills for engaging employee town halls, events, and conferences.
  • Member of program, closely working with local businesses on employee retention best practices and solutions.
  • Active member of Ohio, participating in panels discussing employee retention strategies.

Certifications

  • Google Certified Professional Cloud Architect
  • Volunteer Program Manager Certificate from Beacon Labs
  • Certified Diversity Professional (CDP) from Meridian
  • Apple Certified Associate (ACA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Nonprofit Management Certification Program from Beacon Labs
  • International Public Management Association for Human Resources (IPMA-HR) Certified Professional
  • Cisco Certified Network Associate (CCNA)
  • Certified Conflict Management Professional (CCMP)
  • Microsoft Certified Systems Engineer (MCSE)

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