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Skills

  • Business analysis
  • Cross-departmental collaboration
  • Large-Scale Event Coordination
  • Food inventory management systems
  • Customer service excellence in dining operations
  • Financial Management
  • Relationship development
  • Creative merchandising
  • Budgeting
  • Strategic planning

Work Experiences

  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across framework calendars and programs.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Welcomed new members and established and updated memberships in Lakeside Partners procedure programs.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.
  • Achieved 61% in waste reduction across core operations.
  • Achieved a procedure.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Oversaw quality programs aimed at reducing late compliance activities.
  • Assessed employee performance over a one year period and provided constructive feedback to help them improve.

Summaries

  • Executive Steward Manager is a skilled Executive Steward Manager who provides encouragement and feedback to help employees succeed.
  • Leader with an organized nature and an analytical problem-solving approach who is goal-oriented and enterprising.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Accomplished in implementing comprehensive sanitation protocols that resulted in 49% improvement in audit performance across all kitchen operations.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Executive Steward Manager who is proactive and meticulous, with over 7 years of experience in the metric industry.
  • Motivated program manager with a track record of best practices and operations in the Miscellaneous.
  • Within Miscellaneous, senior Executive Steward Manager and outstanding performer in strategic planning and data analysis.
  • Executive Steward Manager with 17 years of successful strategic planning and budget management experience.

Accomplishments

  • Developed emergency response protocols for kitchen equipment failure, reducing downtime by 44% during critical operating hours.
  • Increased staff efficiency during peak hours by 50% through enhanced training in workflow and sanitation procedures.
  • Streamlined the scheduling of sanitation tasks to ensure zero overlap with peak kitchen operations, boosting team productivity.
  • Developed and implemented optimized cleaning schedules, resulting in a 51% increase in operational efficiency.
  • Documented and resolved framework which led to method.
  • Implemented new dishwashing procedures that resulted in a 50% decrease in water and detergent consumption.
  • Led team through 5 high-pressure, rush periods with zero incidents or loss in productivity—achieving full customer satisfaction.
  • Ensured compliance with health and safety standards, reducing reported food safety issues by 42% within the first one year.
  • Managed a team of 6 stewards to maintain high cleanliness levels across all kitchen areas, reducing health violations to zero over three years.
  • Successfully negotiated new vendor contracts for cleaning supplies, which resulted in a savings of initiative per year while exceeding sanitation goals.

Affiliations

  • International Live Events Association (ILEA)
  • Rotary International
  • Institute of Hospitality (IOH)
  • National Environmental Health Association (NEHA)
  • International Facility Management Association (IFMA)
  • International Association of Food Protection (IAFP)
  • International Association of Administrative Professionals
  • Occupational Safety and Health Administration (OSHA) Certification
  • National Association of Catering and Events (NACE)
  • Green Restaurant Association (GRA)

Certifications

  • Certified Public Accountant (CPA)
  • Certified Industrial Hygiene (CIH) – American Board of Industrial Hygiene
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe
  • Certified Hospitality Supervisor (CHS) – metric
  • Certified Global Hospitality Leadership (CGHL) – AHLEI
  • ISO 22000 Lead Auditor Certification (Food Safety Management Systems)
  • EPA Food Recovery Challenge Certificate – U.S. Environmental Protection Agency
  • Facility Management Professional (FMP) - IFMA

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