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Skills

  • Relationship building and retention
  • Proficiency in risk assessment
  • Pet charting information
  • Profit improvements
  • Project oversight
  • Quick learner
  • Patient education and counseling
  • Behavioral health
  • Positive learning process
  • Contract negotiation/review/drafting

Work Experiences

  • Redesigned patient access and back-office workflow processes, resulting in a system-wide staffing cost reduction of 14%.
  • Implemented billing best practices, which resulted in a significant reduction in accounts receivable delays.
  • Achieved results within several months.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Hired, trained, and supervised all employees, as well as providing direct supervision, ongoing staff development, and continuing education.
  • Compounding, mixing, packaging, and labeling procedures were all implemented by me.
  • Achieved passing status with no citations from regulatory bodies.
  • Prepared monthly financial reports for the board of directors, including income statements, balance sheets, and cash flow statements.
  • Achieved 66% reduction in medication administration errors.
  • Advocated for increased staffing resources.

Summaries

  • Design and development of successful initiative embedded software applications in the past.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Effective Pharmacy Manager with strong customer service, phone etiquette, and problem-solving abilities.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • A gifted individual who speaks 11 languages fluently.
  • Costs were consistently reduced while profits were increased.
  • Professional with 16 years of progressive experience in the field who is highly organized and detail-oriented.
  • Hope to help Ironclad Systems achieve even greater success by leveraging my personal skill set and proactive demeanor.
  • Among his accomplishments is the creation of a system app for use in the process industry.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced overtime costs by 22% through effective nursing staff scheduling and resource allocation processes.
  • Acted as the primary advisor in updating EHR system workflows, improving nursing team efficiency by 82% and reducing charting time by 7 minutes per patient.
  • Led a quality improvement initiative that resulted in 72% improvement in patient post-surgical recovery outcomes, as measured by system.
  • Directed the nursing department through a successful program audit with zero deficiencies, maintaining the facility's certification status.
  • Worked directly with finance teams to reduce nursing-related operational costs by identifying and eliminating waste, resulting in savings of $12 annually.
  • Resolved product issue through consumer testing.
  • Advocated for enhanced patient care practices that resulted in a 79% reduction in complaints regarding bedside manner and communication.
  • Introduced comprehensive orientation and training programs, leading to a 30% reduction in new nurse turnover rates within the first three years.
  • Managed the successful rollout of a patient discharge planning program, decreasing 30-day hospital readmissions by 80%.

Affiliations

  • Association of Professionals in Infection Control and Epidemiology (APIC)
  • Project Management Institute
  • Society of Human Resource Management
  • International Association of Administrative Professionals
  • National Association of Social Workers
  • Emergency Nurses Association (ENA)
  • National Forum of State Nursing Workforce Centers
  • International Council of Nurses (ICN)
  • Clinical Nurse Leader Association (CNLA)
  • Association of Rehabilitation Nurses (ARN)

Certifications

  • Certified Director of Nursing Services (DNS-CT) - metric
  • Board Certified Nurse Executive (NE-BC) - metric
  • Certified Legal Nurse Consultant (CLNC) - initiative
  • CompTIA Network+
  • Certified Healthcare Financial Professional (CHFP) - metric
  • Certified Protection Officer (CPO)
  • Google Certified Professional Cloud Architect
  • CompTIA A+ Technician
  • Certified Wound Care Nurse (CWCN) - initiative
  • Certified in Healthcare Compliance (CHC) - system

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