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Skills

  • Communications
  • Scheduling
  • Documentation and control
  • Business operations
  • Relationship development
  • Team building
  • Event planning and coordination
  • Process improvement
  • Data Management
  • Policy and procedure modification

Work Experiences

  • Coordinated details between vendors.
  • Arranged executive sponsorship for internal events.
  • Achieved more focused scheduling.
  • By automating client correspondence, record tracking, and data communications, I was able to improve office operations.
  • Organized corporate and office conferences for company employees and guests.
  • Achieved savings over 2022.
  • Coordinated executive speaking engagements.
  • Organized initiative meetings for 5 Executive Support Officers and coordinated the availability of conference rooms for attendees every 6 months.
  • Used regular correspondence and scheduled status updates to communicate corporate objectives across all divisions.
  • Communicated critical updates in a timely manner.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Military administrative office management, related regulatory guidelines, and project management certified Scrum Master and Executive Support Officer.
  • Achieved over 6 hours saved annually.
  • With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.
  • Clear understanding of data analysis and project management as well as data analysis training.
  • Recruiting established talent in risk assessment and stakeholder engagement for Executive Support Officer.
  • Excellent communicator and project manager with expertise in day-to-day operations, workflow improvements, and customer service.
  • Meet and exceed business objectives while catering to a wide range of customer needs.
  • Recognized on a regular basis for outstanding performance and contributions to the Military industry's success.
  • Implemented workflow optimization techniques that increased productivity, reduced labor costs, and maintained business integrity and service quality.

Accomplishments

  • Designed and initiated policies that improved document-sharing practices across Boston, reducing security risks through advanced access management tools.
  • Developed a centralized documentation repository, facilitating cross-departmental access and reducing resource lookup times by 63%.
  • Proposed and executed timely procurement strategies, cutting third-party service costs by 37% while ensuring no disruption to service quality.
  • Organized and maintained digital record-keeping systems, improving accessibility to critical documents by 81%.
  • Proactively assessed risks in executive scheduling, reallocating focus to high-impact meetings and reducing response delays by 84%.
  • Digitally organized executive meetings and reports, cutting preparation time by 20% through the use of Power BI.
  • Documented and resolved metric which led to initiative.
  • Successfully coordinated logistics for events attended by 6 key stakeholders, delivering seamless execution with 69% positive feedback from attendees.
  • Managed budgets for office supplies and leadership projects, ensuring the department remained under budget by 8.
  • Optimized vendor relationships to reduce procurement costs by 27%, ensuring uninterrupted delivery of critical office supplies and services.

Affiliations

  • Association for Computing Machinery
  • International Federation of Professional and Technical Engineers (IFPTE) - Gained insights into executive and cross-functional technical operations.
  • Association of Information Technology Professionals
  • Executive Support Professionals Network (ESPN) - Active member of a community dedicated to excellence in executive assistance and support roles.
  • Rotary International
  • Toastmasters
  • American Society of Administrative Professionals (ASAP) - Participated in time management and high-stakes project planning workshops.
  • American Marketing Association
  • Corporate Travel Executive Leadership Network - Regularly engaged in discussions with peers about optimizing executive travel logistics globally.
  • Lions Club

Certifications

  • Apple Certified Associate (ACA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Digital Project Manager Certification by Northwind
  • CompTIA Network+
  • Lean Six Sigma Yellow Belt - 2020
  • Certified Talent Optimization Leader by Predictive Index
  • Data Privacy and Security Executive Certification
  • SHRM Certified Professional (SHRM-CP)
  • Microsoft Office Specialist (MOS) Workday
  • Certified Executive Assistant (CEA) – Beacon Labs

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