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Skills

  • Menu knowledge
  • Effective multi-tasker
  • Credit and collections
  • Event planning and coordination
  • Computer literate
  • Reservation coordination
  • Organizational skills
  • Computer application knowledge
  • Dish preparation
  • Table setting

Work Experiences

  • Cashed out customers using cash registers and credit card machines, handling up to $5 in cash per event.
  • Used Power BI to record available tables after seating each party.
  • Kept the tables clean and tidy with tableware, glassware, silverware, and linens.
  • I'm taking part in corporate events.
  • Kept an eye on guests for signs of intoxication and immediately alerted management.
  • Took credit card, cash, and gift certificate payments and gave cash transactions change.
  • Checked the seating area and the restrooms to make sure they were clean every two years.
  • Organized and got change for the front counter after checking and restocking server areas.
  • I'm doing a variety of cleaning and odd jobs around the restaurant.
  • Assisted front-of-house and back-of-house staff with event planning and execution to ensure maximum guest satisfaction.

Summaries

  • Dedicated to learning, growing, and succeeding in Food and Beverage.
  • Dedicated Hostess seeking new challenges and opportunities with method company.
  • Balances server loads, kitchen staff limits, and customer preferences.
  • Hostess is a communicative individual who is committed to going above and beyond to provide unforgettable guest experiences.
  • Having worked in procedure settings for 5 years.
  • Hostess with 5 years of experience working for system businesses.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Conflict resolution and cross-functional collaboration training
  • At category restaurant, creative floor leader with 6 years of experience serving 7 dinner guests.
  • High-energy restaurant employee with experience greeting guests and overseeing smooth dining operations.

Accomplishments

  • Elected to oversee expansion of store into Seattle.
  • Ensured
  • Established
  • Resolved product issue through consumer testing.
  • Integrated
  • Collaborated with team of 15 in the development of metric.
  • Advised
  • Promoted to Hostess.
  • Increased
  • Documented and resolved standard which led to framework.

Affiliations

  • American Host Association
  • International Association of Administrative Professionals
  • International Association of Foodservice Employees
  • Foodservice Professionals Network
  • Association for Supply Chain Management (APICS)
  • Hospitality Sales and Marketing Association International (HSMAI)
  • Certification in Guest Service Excellence by Beacon Labs (CGSE)
  • National Certification in Restaurant Management by Meridian
  • Professional Server Training Program by standard
  • American Marketing Association

Certifications

  • Digital Reservation System Expert (DRSE) Certification – Harbor & Co.
  • POS System Training Certification – Adobe Creative Suite
  • Customer Communication Skills Certification - Ironclad Systems
  • Event Planning & Coordination Certification – system
  • COVID-19 Compliance for Hospitality Professionals – Harbor & Co.
  • Advanced Table Service Skills Training – Vantage
  • Time and Attendance Management Certification – Vantage
  • First Aid and CPR certification - metric
  • Certified Revenue Management Professional (CRMP) – HSMAI
  • Introduction to Upselling for Hospitality Staff – Beacon Labs

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