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Skills

  • Administrative coordination
  • Student support
  • Meeting support
  • Nursing staff support
  • Disability support
  • Executive support
  • Law enforcement support
  • Legal administrative support
  • Complex medical support
  • Administrative support

Work Experiences

  • Achieved a 62% improvement in file retrieval times.
  • Contributed to Top Performer.
  • Assessed the urgency and priorities before accepting or declining appointments and meetings with the CEO.
  • Achieved results in 2022.
  • Authored and distributed policy memos, ensuring 41% consistency in company-wide policies across locations.
  • Completed an audit without discrepancies.
  • Assisted in processing payroll for 13 employees in compliance with corporate policies and state regulations.
  • Collaborated with engineering on compliance paperwork.
  • Designed employee training programs.
  • Automated routine administrative tasks.

Summaries

  • Adept at providing high-level support to initiative by efficiently managing complex calendars, meetings, and travel arrangements across Chicago.
  • HubSpot and QuickBooks are two of my strongest skills.
  • Costs were consistently reduced while profits were increased.
  • Capable of managing event logistics for method, ensuring successful engagements for 13 participants with effective communication and follow-up management.
  • Boosted office software proficiency by 37%.
  • Bridged communication between multiple departments.
  • With a background in accounting and finance, I am a talented administrative professional.
  • Dedicated administrative professional with a track record of leading administrative teams and delegating tasks to meet operational objectives.
  • For procedure business objectives, outgoing and efficient Administrative Support Staff versed in client relations.
  • Reliable secretary with prior front-desk experience, including scheduling and record-keeping.

Accomplishments

  • Served as the main point of contact for 8 executive staff, supporting various administrative needs, and ensuring tasks were completed on time.
  • Trained and onboarded new administrative hires, standardizing the orientation process and cutting training time by 7%.
  • Maintained and organized personal and group calendars across departments, improving overall meeting attendance by 30%.
  • Resolved product issue through consumer testing.
  • Collaborated with various departments to implement a new vendor management system that streamlined purchasing approvals, reducing approval time by 18 days.
  • Implemented a company-wide document retention policy, securing compliance with regulatory requirements and reducing outdated document storage by 75%.
  • Organized company events and team-building activities, encouraging cross-functional collaboration and improving employee satisfaction scores by 29%.
  • Collaborated with team of 4 in the development of system.
  • Improved company-wide compliance by overseeing adherence to new regulatory requirements, reducing audit discrepancies by 16% over the past year.
  • Negotiated contracts with vendors, securing a 84% cost reduction and improving budgetary adherence for system.

Affiliations

  • Technology for Administrative Professionals (Tech4AP)
  • National Association of Social Workers
  • National Administrative Professionals Day Committee
  • Institute of Administrative Management (IAM)
  • Freemason
  • American Society of Safety Professionals
  • The Chartered Institute of Personnel and Development (CIPD)
  • American Medical Informatics Association
  • International Association of Administrative Professionals
  • Office and Administrative Support Professionals Network

Certifications

  • ServSafe
  • Microsoft Office Specialist (MOS) Certification - Excel
  • Office Manager Certification (OMC)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Data Entry Specialist from Harbor & Co.
  • Google Certified Professional Cloud Architect
  • Certified Payroll Professional (CPP) by procedure
  • First Aid/CPR Certified
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Network Associate (CCNA)

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