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Skills

  • Team building
  • First Aid/CPR
  • Process implementation
  • Customer service
  • Flatbed truck expertise
  • AAA experience
  • Data analysis
  • Project organization
  • Team Leadership
  • Extremely organized

Work Experiences

  • Started it.
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Developed and nurtured strong customer relationships through interpersonal, active listening, and method skills.
  • Improved locomotive material expense tracking by 11%.
  • Kept track of everything.
  • Preventive maintenance checks and basic vehicle repairs were completed by me.
  • Demonstrated safe driving by adhering to all regulations and safety procedures, resulting in zero accidents over the course of 18 months.
  • Quickly identified problems and alerted Interstate Long Haul Truck Driver to any potential project delays.
  • Contacted customers to inform them of delayed delivery times, resulting in a 14% reduction in calls to support lines.
  • Raised the stakes.

Summaries

  • Focused on customer service
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Dependable
  • Deadline-driven
  • Certified in the use of framework and program machinery.
  • Ambitious
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Multi-tasking and self-motivated leader who designs and develops powerful print and graphic media materials with keen attention to detail, articulate communication skills, and strong aesthetic sense.
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • Articulate

Accomplishments

  • Built strong relationships with a network of clients, improving customer retention rates by 25% through comprehensive real-time support.
  • Successfully delivered hazardous materials across state lines while adhering to all HAZMAT regulations, resulting in 16 clean inspections.
  • Played a key role in Cedar Works's reduction of fleet accidents by 82%, working closely with the safety team to implement new driver safety protocols.
  • Certified for handling of hazardous materials, safely completing 15 HAZMAT deliveries without incident throughout one year.
  • Integrated the latest GPS systems to navigate around traffic and weather delays, maintaining an 2% delivery success rate.
  • Implemented new driver tracking software to streamline communication and optimize route efficiency, improving fleet performance by 71%.
  • Resolved logistical challenges for complex haul routes involving oversized loads, implementing safety measures that reduced risk by 34%.
  • Managed transportation of perishable goods, resulting in no missed deliveries or quality claims across 11 long-haul shipments.
  • Reduced customer lead times by 74% through more efficient route planning and engagement with dispatch teams.
  • Consistently communicated and updated client accounts, resulting in 58% repeat business for Brightline.

Affiliations

  • American Medical Informatics Association
  • SafeStat Performance Elite Membership - FMCSA
  • Truckload Carriers Association (TCA)
  • Toastmasters
  • Women In Trucking Association
  • Landstar Owner-Operator Program
  • American Marketing Association
  • Lions Club
  • Freemason
  • Commercial Vehicle Training Association (CVTA)

Certifications

  • American Trucking Associations (ATA) Certified Roadside Inspector
  • CompTIA A+ Technician
  • CompTIA Security+
  • ServSafe
  • Tank Vehicle Endorsement (N)
  • Hours of Service (HOS) Compliance Certification
  • Certified Public Accountant (CPA)
  • Dangerous Goods Transportation Training (DGT) - Harbor & Co.
  • Cisco Certified Network Associate (CCNA)
  • SHRM Senior Certified Professional (SHRM-SCP)

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