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Skills

  • Operational improvement
  • Multilingual Capabilities in Portuguese, boosting international collaboration
  • Problem resolution
  • Industrial Equipment Reliability Improvement
  • Team building
  • Calculating and Implementing Repair Time Reduction
  • Communications
  • Energy efficiency optimization
  • Project organization
  • Equipment Fault Detection via IoT Tools

Work Experiences

  • Using the procedure troubleshooting method, I was able to successfully resolve program issues.
  • Achieved operational efficiency gains.
  • Handled a wide range of cleaning products and solutions in a safe and effective manner.
  • Authored technical documentation and standard operating procedures for Microsoft Excel maintenance, contributing to uniform adherence to safety and compliance protocols.
  • Removed trash and cleaned metric and system areas to keep buildings neat and organized for personnel and visitors.
  • Advised on optimally timed equipment replacement.
  • Performed facility inspections and maintenance to ensure that the facility was kept clean and well-maintained.
  • Adhered to maintenance SLAs within agreed timelines.
  • Assisted in budgeting and forecasting for field equipment maintenance, reducing maintenance cost overruns by $17 annually.
  • Responded quickly to internal service calls about malfunctioning equipment and completed repairs efficiently, resulting in a 13% increase in overall employee satisfaction.

Summaries

  • General maintenance, light construction, repair, and custodial work experience.
  • Generalist with experience performing a wide range of technical tasks in areas of responsibility.
  • Achieved customer satisfaction rates exceeding 62%.
  • Construction worker with a successful track record in maintenance, repair, and general labor.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved long-term operational gains.
  • Determined Maintenance Worker with expertise in performing routine operation checks on work equipment and adhering to all safety precautions to prevent injuries.
  • Member of the maintenance team with 16+ years of experience performing a variety of maintenance and repair tasks.
  • Achieved 66% customer satisfaction.
  • Achieved a 22% decrease in repair times.

Accomplishments

  • Executed reliability-centered maintenance projects, leading to a 66% extension in mean time between failure (MTBF) for key assets.
  • Enhanced safety protocols by developing comprehensive hazard analyses on method systems, reducing safety incidents by 26%.
  • Collaborated with team of 12 in the development of process.
  • Implemented a preventative maintenance program that improved asset reliability by reducing failure rates by 23% across 13 sites.
  • Consistently upheld company SLAs, delivering framework field service requests within 16 hours, maintaining a 81% customer satisfaction rating.
  • Trained a team of 11 junior engineers on troubleshooting and repair techniques, resulting in a 85% improvement in first-time fix rates.
  • Planned and coordinated maintenance activities with third-party contractors, reducing turnaround time by 83% while staying under budget.
  • Successfully led a pilot program to implement Workday predictive maintenance algorithms, achieving 64% reduction in unplanned outages.
  • Reduced unscheduled maintenance events by 48% by conducting comprehensive root cause analyses and introducing long-term corrective actions.
  • Played a pivotal role in the implementation of HubSpot for inventory control, achieving 72% improvement in parts availability.

Affiliations

  • CERTIFIED TPM Manager (Total Productive Maintenance) Certification
  • American Welding Society (AWS)
  • Society of Women Engineers
  • Society of Human Resource Management
  • International Maintenance Institute (IMI)
  • National Electrical Contractors Association (NECA)
  • Jaycees
  • Rotary International
  • Certified Industrial Maintenance Mechanic (CIMM) by the National Institute for Metalworking Skills (NIMS)
  • Certified Maintenance & Reliability Professional (CMRP) Certification

Certifications

  • First Aid/CPR Certified
  • ServSafe
  • Certified Reliability Engineer (CRE) by the American Society for Quality (ASQ)
  • IEC/ISA 62443 Cybersecurity Certification for Industrial Automation and Control Systems
  • Certified Maintenance and Reliability Professional (CMRP)
  • Project Management Professional (PMP)
  • Certified Plant Maintenance Manager (CPMM) by the Association of Facilities Engineering (AFE)
  • Hydraulics and Pneumatics Technician Certification
  • Condition Monitoring Specialist (CMS) Certification by the Vibration Institute
  • OSHA Safety Certification in General Industry — Hazard Maintenance

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