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Skills

  • Business operations
  • Custom Report Generation Automation
  • Interdepartmental Collaboration Facilitation
  • Supervision
  • Medical billing code accuracy
  • QMSoftware Receivables Management
  • Improvement of Patient Record Retrieval Efficiency
  • Data-driven decision making
  • Development and Monitoring of EMR Compliance Metrics
  • MS Office

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved President's Club in 2022.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Looked for industry trends on social media and through online sources.
  • Collaborated with system to customize EMR software specifically tailored for compliance workflows, improving clinical workflow efficiency by 73%.
  • Pulled patient records accurately for upcoming appointments and procedures, usually within 8 hours.
  • Achieved a 54% improvement in regulatory compliance audits.
  • Coordinated with the standard and initiative.
  • Went over the charts and highlighted any information that was missing or incorrect.
  • Coordinated with clinical staff.

Summaries

  • Achieved a 15% decrease in documentation errors.
  • Created interactive training modules.
  • Conducted regular system audits.
  • Dedicated performer with experience processing subpoenas and court orders.
  • Medical Records Specialist with 7 years of experience in document evaluation and quality control.
  • Collaborated with key vendors and departments.
  • Conducted regular EMR data audits.
  • With strong time management skills and a reliable, hardworking nature, highly accurate and efficient.
  • Collaborated with staff.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Directed the customization of workflows that improved clinician satisfaction with the EMR system, leading to increased system use by 43%.
  • Handled patient record archiving for over method of historical data, successfully preserving integrity and accessibility of all entries.
  • Successfully coordinated and managed an EMR system upgrade that decreased system lag, improving patient record retrieval time by 41%.
  • Streamlined access control settings and role assignments to enable secure patient data access, reducing unauthorized access incidents by 84%.
  • Reduced transition timelines for practices switching to electronic records by designing a structured approach, reducing onboarding complexity by 31%.
  • Created an auditing system to identify inaccuracies or compliance issues on a process basis, leading to 84% improvement in record accuracy.
  • Proactively developed training programs post-system upgrades to reduce learning curves and maintain continuous data entries, reducing documentation errors by 37%.
  • Documented and resolved program which led to framework.
  • Led post-software update training sessions for 11 clinical staff, maintaining full operational efficiency with less than framework downtime.
  • Developed EMR documentation manuals that reduced onboarding time for new employees by 46% and improved data management consistency.

Affiliations

  • Association for Healthcare Documentation Integrity (AHDI)
  • American Health Information Management Association (AHIMA)
  • International Council of Nurses
  • EHR Implementation Specialist Certification from Ironclad Systems
  • Certified Health Data Analyst (CHDA) - framework
  • Health IT Policy Committee Advisory Team - Raleigh
  • Accreditation Council for Graduate Medical Education (ACGME) Informatics Program
  • Freemason
  • Healthcare Information and Management Systems Society (HIMSS)
  • Involvement in EMR System Vendor Advisory Boards

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Professional Medical Auditor (CPMA) - AAPC
  • Hospira EMR Interface Certification - 2016
  • Apple Certified Associate (ACA)
  • HealthCare Information Security and Privacy Practitioner (HCISPP) - (ISC)²
  • Certified Professional in Healthcare Information and Management Systems (CPHIMS) – HIMSS
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Certified Professional Cloud Architect
  • EPIC Ambulatory EMR Credential - 2022

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