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Skills

  • Healthcare technology trends awareness
  • Project organization
  • Documentation of EMR Best Practices
  • Creating Shared EMR Dashboard Solutions for Improved Communication
  • HIPAA compliance
  • MS Office
  • Advanced Problem-Solving for Data Discrepancies
  • Clinical Data Reporting and Analytics
  • Improvement of Patient Record Retrieval Efficiency
  • Team management

Work Experiences

  • Collaborated with executive leadership on 2022-long EMR initiative, achieving full organization-wide adoption by 2021.
  • Used email and the phone to communicate effectively with staff, patients, and insurance companies.
  • Collaborated with executive leadership on EMR initiative.
  • Achieved a 54% improvement in regulatory compliance audits.
  • Collaborated with process to customize EMR software.
  • Captured data insights from patient records.
  • Collaborated with the billing and coding department.
  • Coordinated with the standard and initiative.
  • Achieved a 17% reduction in missed care opportunities.
  • Collaborated with system to customize EMR software specifically tailored for compliance workflows, improving clinical workflow efficiency by 73%.

Summaries

  • Dedicated to learning, growing, and succeeding in Healthcare.
  • Adept at servicing urgent patient record requests.
  • Dedicated performer with experience processing subpoenas and court orders.
  • Collaborated with vendors to create tailored EMR solutions.
  • Created shared EMR dashboards.
  • Accomplished EMR Specialist.
  • Committed to improving clinical workflows by collaborating with vendors to create tailored EMR solutions, achieving 27% improvement in operational efficiency.
  • Achieved a 62% drop in clinical documentation errors.
  • Costs were consistently reduced while profits were increased.
  • Strengths in strategic planning and budget management backed up by Healthcare training.

Accomplishments

  • Documented and resolved program which led to framework.
  • Directed a team of 3 EMR technicians to implement error-tracing procedures, reducing patient record discrepancies by 26% within 7 months months.
  • Led 11 successful EMR data migrations for practices transitioning from paper records, ensuring 85% data retention accuracy.
  • Led cross-functional efforts to optimize role-based access control (RBAC), enhancing the security of sensitive patient information and achieving compliance with category.
  • Collaborated with cross-functional teams to define system improvement requirements and ensured successful EMR integration over 8 clinics.
  • Directed the customization of workflows that improved clinician satisfaction with the EMR system, leading to increased system use by 43%.
  • Initiated a clinic-wide EMR training program that ensured a 70% adoption rate within the first three years of deployment.
  • Implemented user-access control protocols that drastically improved the process of assigning and updating access permissions, resulting in 28% fewer permission-related issues.
  • Proactively developed training programs post-system upgrades to reduce learning curves and maintain continuous data entries, reducing documentation errors by 37%.
  • Reduced transition timelines for practices switching to electronic records by designing a structured approach, reducing onboarding complexity by 31%.

Affiliations

  • National Association of Social Workers
  • American Marketing Association
  • Association for Supply Chain Management (APICS)
  • International Council of Nurses
  • National Association of Healthcare Access Management (NAHAM)
  • Member of the Institute for Health Technology Transformation (iHT2)
  • Rotary International
  • Coding and Billing Certification (CPC) through AAPC
  • Health IT Policy Committee Advisory Team - Raleigh
  • International Association of Administrative Professionals

Certifications

  • Certified Professional Coder (CPC) - AAPC
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Outpatient Coder (COC) framework
  • Certified Electronic Health Records Specialist (CEHRS) - Ironclad Systems
  • Hospira EMR Interface Certification - 2016
  • CompTIA Healthcare IT Technician Certification
  • Google Certified Professional Cloud Architect
  • Cisco Certified Network Associate (CCNA)
  • CPR/Cybersecurity Privacy Regulations Certification - NAHQ
  • Meditech EMR Certification - Cedar Works

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