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Skills

  • Error reduction in surgical environments
  • Immunizations
  • Relationship building and retention
  • Therapy programs
  • Loss prevention management
  • Inventory management and cost control
  • Hiring and recruitment
  • Analytical thinking in surgical processes
  • Advanced knowledge of perioperative care
  • Policy development and compliance tracking

Work Experiences

  • Was in charge of all financial transactions and management functions, as well as the strategic management of the $15 operating budget.
  • Achieved 23% staff satisfaction improvement.
  • Achieved annual savings of $7.
  • Achieved 41% of employees obtaining Lean.
  • Was in charge of a group of 6 pharmacy technicians.
  • Redesigned patient access and back-office workflow processes, resulting in a system-wide staffing cost reduction of 11%.
  • Created customized care plans working with hospital staff and families to assess and meet individual needs.
  • Championed initiatives to reduce patient falls.
  • Achieved results within several months.
  • Boosted overall surgery output capacity by 61%.

Summaries

  • Within Miscellaneous, senior Surgical Services Manager and outstanding performer in project management and process improvement.
  • Accomplished Surgical Services Manager focused on workflow analysis and surgical scheduling optimization, delivering 20% increased OR turnover rates and reducing patient wait times by 75%.
  • Astute professional with extensive experience in pharmacy operations and performance metrics.
  • Achieved 50% staff productivity efficiencies.
  • Staff development that results in high-performing teams has been recognized.
  • Professional with experience in recruiting, training, and managing employees to provide exceptional resident services in the healthcare industry.
  • Strong organizational skills, as well as a thorough knowledge of data collection and performance metrics.
  • A gifted individual who speaks 16 languages fluently.
  • Coordinate patient admission and discharge.
  • Achieved a 66% increase in data accuracy.

Accomplishments

  • Founded a continuing education program for staff that has resulted in 3 team members earning advanced certifications in Miscellaneous.
  • Developed a competency assessment for surgical staff to verify critical skills, resulting in 54% improvement in procedural compliance across the department.
  • Developed and implemented patient care protocols for high-acuity surgeries, reducing average patient stay in ICU by 44% post-operation.
  • Directed a successful initiative to reduce operation room turnover time by 83%, increasing daily surgical capacity.
  • Documented and resolved category which led to standard.
  • Provided hands-on leadership during critical care surgeries, ensuring adherence to safety protocols and improving overall team responsiveness.
  • Implemented just-in-time supply chain management, reducing stock shortages and improving surgical material availability by 78%, resulting in fewer surgery delays.
  • Resolved product issue through consumer testing.
  • Led restructuring of operating room scheduling, increasing patient throughput by 16% through enhanced time management protocols.
  • Rolled out a comprehensive surgical staff training program, leading to 69% staff certification in CPA within 6 months and contributing to improved patient outcomes.

Affiliations

  • Surgical Infection Society (SIS)
  • Jaycees
  • Credentialed Fellow of ACHE (FACHE), specialized in Surgical Services Leadership
  • American Nurses Credentialing Center (ANCC)
  • Society of Women Engineers
  • Sigma Theta Tau International Honor Society of Nursing
  • Association of Clinical Documentation Improvement Specialists (ACDIS)
  • Institute for Healthcare Improvement (IHI)
  • Toastmasters
  • Credentialed by the National Association of Nurse Practitioners (NANP)

Certifications

  • Certified Public Accountant (CPA)
  • Project Management Professional (PMP)
  • Basic Life Support (BLS) Certification by AHA
  • Healthcare Financial Management Association (HFMA) Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA A+ Technician
  • Certified Anesthesia Technologist (CerAT) by ASATT
  • Certified Surgical Services Manager (CSSM) by CCI
  • Certified Surgical First Assistant (CSFA) by NBSTSA

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