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Skills

  • Compliance with industry standards (Lean)
  • Team building
  • Customer Support Ticket Resolution Metrics (17% Improvement)
  • Continuous System Monitoring and Alerts (procedure)
  • Database Management (method)
  • Active Directory Administration
  • Application Deployment and Security Updates
  • Specifications understanding
  • Automated patch management
  • Security systems

Work Experiences

  • Achieved faster detection of issues.
  • Investigated complex server issues and provided support for large enterprise and mission-critical applications.
  • Completed a major upgrade of HubSpot.
  • Collaborated in the implementation of a new network architecture, improving data transfer speeds by 16%.
  • Completed a major upgrade of ServiceNow, leading to improved performance and 35% faster processing time.
  • Addressed unscheduled disruptions.
  • Collaborated in the implementation of a new network architecture.
  • Was in charge of all tasks delegated to me, including budget management and project management.
  • Addressed issues related to enterprise infrastructure.
  • Among top performers, recognized for consistently achieving Top Performer in maintaining system stability and innovation.

Summaries

  • Applied vigilant patch applications.
  • Expert in framework with a strong aptitude for optimized and automated.
  • Adept at applying the latest procedure security patches, reducing vulnerability exposure by 36% and safeguarding enterprise systems.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Associate Professional Systems Administrator is a detail-oriented budget management expert in quality assurance and process improvement.
  • Achieved no service interruptions.
  • Knowledge of Jira in depth, as well as budget management and project management abilities.
  • Standard and category have a proven track record.
  • Achieved improvements over three years.
  • Associate Professional Systems Administrator is a hardworking and dependable Associate Professional Systems Administrator who excels at data analysis and risk assessment.

Accomplishments

  • Optimized server performance by implementing patch management procedures, reducing downtime by 38% over three years.
  • Reduced hardware procurement costs by negotiating bulk purchasing and warranties, saving 17 annually.
  • Successfully configured backup policies that resulted in a 18% increase in data integrity and retrieval speed.
  • Implemented password management tools in compliance with best practices, reducing unauthorized system access by 62%.
  • Developed custom PowerShell scripts to automate repetitive administrator tasks, reducing workload by 10 hours weekly.
  • Implemented an efficient ticketing system response strategy, improving issue resolution time by 71%.
  • Assisted in the planning and execution of major system upgrades across 4 sites, transitioning without major disruptions.
  • Played a key role in deploying a disaster recovery plan, successfully recovering data with 35% accuracy during 4 major incidents.
  • Minimized downtime by setting up real-time network monitoring solutions, resulting in a reduction of incidents by 22%.
  • Evaluated hardware and software configurations for performance improvements, achieving a 74% reduction in critical outages.

Affiliations

  • Took part in mentorship programs run by Women Who Code, focusing on system administration and network management pathways.
  • Bronze-level member of the Automation Anywhere community, specializing in introducing modern automation frameworks into traditional system administration workflows.
  • Affiliate member of the Institute of Electrical and Electronics Engineers (IEEE), focusing on professional development within database management and network infrastructure.
  • Affiliated with Microsoft Learn, actively engaging in courses on Azure and system administration tools since 2018.
  • Participated in SysAdmin Days events, contributing to industry discussions surrounding modern system management practices since 2019.
  • Member of CompTIA, where I regularly attend webinars and conferences on CompTIA Network+ certification best practices since 2017.
  • Contributor to the OpenStack Global Community, enhancing my skillset in cloud optimization and infrastructure management.
  • Member of the Professional Association for SQL Server (PASS), with emphasis on database management and optimization strategies at scale since 2019.
  • Member of the System Administrators Guild (SAGE), with participation in focus groups on system uptime solutions and automated management techniques.
  • Active contributor to SysAdmin Appreciation Day initiatives, sharing insights on best practices for system resources optimization and troubleshooting.

Certifications

  • Microsoft Certified: Azure Administrator Associate
  • SHRM Certified Professional (SHRM-CP)
  • Certified in the Governance of Enterprise IT (CGEIT)
  • Certified Public Accountant (CPA)
  • Association for Project Management (APM)
  • HashiCorp Certified: Terraform Associate
  • Certified Information Systems Auditor (CISA)
  • Comptia Linux+ Certification
  • Microsoft Certified: Identity and Access Administrator Associate
  • Project Management Professional (PMP)

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