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Skills

  • Inventory management
  • Invoice generation
  • Team management
  • Relationship development
  • Administrative support
  • Strategy development
  • Content Development for Press Releases
  • Business operations
  • RFI Scanners
  • Social media management

Work Experiences

  • Clarified misconceptions on Power BI.
  • Authored compelling press releases.
  • Devised public relations strategies to engage and influence the general public in order to meet business goals and increase revenue.
  • Assisted in the creation of metric procedures.
  • Answered 18 phone calls per three years to assist customers.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Actively led a team of 18 PR professionals.
  • Organized fundraising events that brought in over $9.
  • Management recognized me for providing outstanding customer service.

Summaries

  • Accelerated outcomes by 70%.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • National Spokesperson with strategic planning and process improvement abilities.
  • Accomplished Spokesperson skilled in managing media relations and stakeholder engagement, improving public sentiment by 36% through effective crisis communication strategies.
  • Strategic thinker with expertise in stakeholder engagement.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of National Spokesperson.
  • Accelerated product adoption by 17% within six months.
  • Results-oriented Miscellaneous professional with team leadership, process improvement, and team leadership strengths.
  • Communicative and team-oriented, with Adobe Creative Suite expertise.
  • Data analysis Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.

Accomplishments

  • Chaired over 2 press conferences to unveil organizational policy updates, reducing public criticism by 52% through precise messaging and proactive relationship-building with national media.
  • Worked closely with M&A team during a merger by managing external communications that maintained public and investor trust, helping preserve brand value during integration.
  • Led media strategy for a multi-location product launch which increased brand visibility by securing 15 high-profile news outlets coverage within one year.
  • Coached 13 executives through media engagement strategies, resulting in a 52% improvement in their performance during high-stakes interviews.
  • Managed media relations during a corporate restructuring, conducting 9 press briefings that improved staff morale by maintaining transparency with public and employees.
  • Served as the key voice of the organization during process, successfully managing media inquiries and culminating in over 5 media placements across national outlets.
  • Helped launch a multi-channel media campaign that received Employee of the Year recognition for excellence in messaging, securing 69% increased visibility for the brand.
  • Amplified company messaging by participating in 4 live interviews on national television channels, reinforcing trust with a broad public audience.
  • Developed a comprehensive messaging framework used in crisis communication, which minimized reputational damage during high-risk situations by 22%.
  • Designed and delivered media training to over 14 employees annually, enhancing public presentation skills and achieving a 68% improvement in interview performance metrics.

Affiliations

  • Member, National Association of Black Journalists (NABJ) - Focused on diversity in media representation and the importance of inclusive storytelling in spokesperson roles.
  • Member, Association of Public Diplomacy Scholars (APDS) - Collaborated on whitepapers discussing the intersection of public diplomacy, media, and branding in national representation.
  • Member, Women in Public Relations (WiPR) - Participated in mentorship programs aimed at refining media engagement techniques and improving public speaking.
  • Graduate, Effective Public Speaking Program, Toastmasters International - Gained extensive experience in public speaking techniques and presentation effectiveness.
  • Member, Association for Women in Communications (AWC) - Networked with professionals to exchange innovative ideas in media strategy, brand leadership, and crisis handling.
  • Certification, Digital Media Strategy & Analytics, procedure - Completed advanced coursework in optimizing brand messages across digital and social platforms.
  • Affiliate, International Public Relations Network (IPRN) - Focused on international media relations strategies and representation best practices.
  • Member, National Communication Association (NCA) - Engaged in research and strategy discussions on message framing and media influence.
  • Affiliate, Global Strategic Communications Council - Collaborated with top professionals on global perspectives and strategies on media relations and corporate reputation management.
  • Member, PR Newswire Ambassador Program - Engaged in ongoing learning experiences related to distributing news and securing national media placements.

Certifications

  • Microsoft Office Specialist (MOS)
  • Digital Marketing Measurement and Analytics - program
  • Certificate in Corporate Communications Strategy - system
  • Certificate in Strategic Public Relations - process
  • Change Management Practitioner – Prosci
  • Certified Online Public Relations Manager - Asana
  • ServSafe
  • Certified Crisis Communication Specialist (CCCS)
  • Speechwriting for Executives Certification - Brightline
  • Advanced Media Strategy Certification - Workday

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