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Skills

  • Operational improvement
  • Performance Tuning
  • HTML and XML
  • CRM Systems
  • Customer satisfaction
  • Business operations
  • Program testing software
  • Business Development
  • Contract auditing
  • Financial records and processing

Work Experiences

  • Got better.
  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Metric tracking software with inventory monitoring, customer relationship management, staff administration, and report generation modules was created by me.
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.
  • Category was planned and carried out by me.
  • Kept track of everything.
  • Raised the stakes.
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Was in charge of a team of 4 developers and business analysts working on a $17-million project to develop a new process system.

Summaries

  • Collaborate with commercial lenders to achieve sales targets.
  • Adaptable, tenacious, and capable project manager with over 8 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Resourceful
  • Dependable
  • Motivated individual.
  • Fluent in both English and Spanish.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Focused on customer service
  • Articulate

Accomplishments

  • Refined and optimized code related to database interactions, reducing query response times by 40% and increasing application efficiency.
  • Resolved product issue through consumer testing.
  • Contributed bug fixes during sprint cycles, resulting in 67% fewer bugs released into production.
  • Created and maintained detailed test case documentation for initiative during User Acceptance Testing (UAT), reducing post-launch issues by 22%.
  • Developed a feature-flagging system to facilitate A/B testing of new functionalities, helping increase positive user interactions by 85%.
  • Employing Agile methodologies, reduced cycle time for feature delivery from 4 weeks to 17 weeks.
  • Developed scripting tools to automate frequent manual processes within the team, saving 18 hours per week.
  • Increased sales 3% over two years.
  • Resolved over 18 bugs and feature requests in method, ensuring the product was delivered on time and met quality standards.
  • Documented and resolved process which led to system.

Affiliations

  • Lions Club
  • Google Cloud Platform User Group
  • The Linux Foundation
  • Rotary International
  • Scrum Alliance - Certified ScrumMaster®
  • Women Who Code
  • IEEE Computer Society
  • Association of Information Technology Professionals
  • Freemason
  • Microsoft Learn Student Ambassadors

Certifications

  • ServSafe
  • MongoDB Developer Certification program
  • DevOps Engineer Professional Certification
  • Oracle Certified Professional, Java SE Programmer
  • First Aid/CPR Certified
  • Google Certified Professional Cloud Architect
  • IBM Data Science Professional Certificate
  • SHRM Certified Professional (SHRM-CP)
  • Google Cloud Professional Developer Certification
  • Certified DevOps Practitioner by standard

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