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Skills

  • Contract management and execution
  • Coaching and mentoring
  • Franchise lifecycle management
  • Sales processes
  • Pipeline management and forecasting
  • Territory management
  • Conflict resolution between franchisees
  • Competitive market research
  • Lead generation through targeted marketing
  • Franchise performance benchmarking

Work Experiences

  • Cut 18 months spending by 18% by using QuickBooks to create effective budgets.
  • Hired, supervised, and coached 4 employees on sales strategies to maximize performance.
  • Researched and implemented new strategies to expand the company's operations and customer base.
  • Established long-term business growth by building relationships with customers and the community.
  • Worked with internal teams and suppliers to assess costs in relation to expected market price points and create structures to meet profit goals.
  • Kept track of customer purchasing patterns, market conditions, and competitor actions in order to adjust strategies and meet sales targets.
  • Increased profits by providing excellent customer service, adhering to established procedures, and thoroughly reviewing sales reports.
  • Made recommendations to improve brand effectiveness and product benefits, which resulted in 3 long-term accounts being secured in 18 months.
  • Managed a team of 5 people who sold process products and services worth more than $10.
  • Oversaw the work of an efficient administrative team responsible for maintaining accurate sales, inventory, and order records.

Summaries

  • Over a 7-year career, I've built a strong track record as a performance-oriented sales leader.
  • Adept at reducing site selection lead time.
  • Skilled in budget management and capable of streamlining daily activities to increase productivity and sales.
  • Aligned marketing and public relations efforts.
  • Exceptional at spotting and profiting from new market trends and revenue opportunities.
  • Achieved a 67% success rate.
  • Boosted franchise inquiries by 38%.
  • Successful Sales Manager with 12 years of experience in developing and increasing procedure sales.
  • Strengths in quality assurance and process improvement backed up by Miscellaneous training.
  • Accelerated time to market.

Accomplishments

  • Led the onboarding of 12 franchisees, reducing time to market by 59% through personalized training and support programs.
  • Achieved 38% year-over-year revenue growth by implementing an enhanced franchise support structure and performance incentives.
  • Ensured all franchisees adhered to brand guidelines, increasing operational consistency by 39% across various locations.
  • Reduced franchisee onboarding costs by $16 through renegotiating vendor contracts and optimizing administrative workflows.
  • Collaborated with legal, financial, and operational teams to successfully launch 10 new territories, adhering to state-specific franchise laws.
  • Led cross-functional teams in managing the opening of 16 new franchises across multiple states, under a tight 6 months.
  • Built franchise manual utilizing best practices, which led to a significant 73% improvement in operational consistency across all locations.
  • Established local business partnerships that resulted in a 28% increase in franchise applications from qualified leads in the Pacific Northwest.
  • Negotiated, finalized, and executed franchise agreements across 9 territories, achieving a 61% success rate in closing deals.
  • Reduced initial franchisee investment costs by $18 per unit by streamlining operational contracts and improving vendor negotiations.

Affiliations

  • Entrepreneurs’ Organization (EO)
  • Franchise Consultant Certification (FCC)
  • Franchise Update Media Group
  • Association for Supply Chain Management (APICS)
  • National Association of Sales Professionals (NASP)
  • Center for Franchise Management Studies
  • Franchise Marketing Leadership Conference
  • American Marketing Association
  • Franchise Action Network (FAN)
  • Franchise Operations and Management Council

Certifications

  • Professional Certificate in Business Expansion Strategy - metric
  • Certified Public Accountant
  • Franchise Management Certificate - Georgetown University
  • Master Real Estate Development (MRED) - Vantage
  • Salesforce
  • Advanced Certificate in Franchise Law - system
  • Certified Marketing Executive (CME) - program
  • CompTIA Network+
  • Certified Business Analysis Professional (CBAP)
  • Franchise Sales and Development Certificate - program

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