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Skills

  • Risk assessment and mitigation
  • CCTV
  • Group conflict resolution
  • High-stress environment management
  • Detailed case documentation
  • Project organization
  • Anger management interventions
  • Planning and coordination
  • Client rapport building
  • Inventory management

Work Experiences

  • Achieved results over a 2021 period.
  • Answered 12 phone calls per two years to assist customers.
  • Administered psychological assessments including ServiceNow, leading to more tailored interventions and a 28% increase in client engagement.
  • Was in charge of all tasks delegated to me, including project management and client relations.
  • Achieved a 44% improvement in symptom reduction.
  • Used ServiceNow to compile data gathered from various sources.
  • Applied Dialectical Behavior Therapy.
  • Assisted in the development of new intake protocols, reducing average client onboarding time by 71% and improving patient flow.
  • Kept track of employee information such as service plans, treatment reports, and progress notes.
  • Kept track of all incoming patient data, intervention plans, and treatment responses.

Summaries

  • Proven track record of motivating implemented to achieve team, individual, and management goals.
  • With a comprehensive approach, well-versed in collaborating with teams of practitioners to positively impact patient lives.
  • Active leader with excellent communication and collaboration skills.
  • With a dedicated and detail-oriented mentality, strong communication and problem-solving abilities are required.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Day Treatment Therapist and team leader with 11 years of experience in method settings.
  • Strategic thinker with expertise in project management.
  • Results-oriented Miscellaneous professional with performance reporting, project management, and data analysis strengths.
  • Expert at diagnosing problems and assisting patients in developing effective coping skills for a variety of life situations, triggers, and traumas.
  • Achieved 41% clinical improvements.

Accomplishments

  • Successfully led psycho-educational groups for clients with severe behavioral issues, resulting in a 42% decrease in incidents of aggressive behaviors.
  • Played a key role in parent-intensive therapy workshops, increasing family participation to 61% and strengthening treatment consistency at home.
  • Conducted initial risk assessments and developed individualized safety plans, resulting in a 63% reduction in critical incidents within the day treatment program.
  • Increased client retention by 35% by redesigning the intake process to emphasize rapport-building during initial assessments and therapy planning.
  • Conducted weekly case review meetings to provide feedback and ongoing consultation for colleagues, enhancing overall therapeutic approaches by implementing standard.
  • Coordinated continuity of care by working with external agencies, improving discharge follow-up engagement by 42% during a 3-month period.
  • Assessed clients using evidence-based psychological assessments, fostering more accurate diagnoses and a 16% improvement in treatment plan efficacy.
  • Provided therapeutic support to clients using anger management techniques, with a 62% improvement in emotional regulation and reduced conflict during sessions.
  • Recognized for providing crisis intervention and safety planning during high-risk situations, resulting in a 74% reduction in emergency hospitalizations.
  • Improved treatment engagement by designing motivational interviewing strategies, which contributed to a 45% decline in session no-shows.

Affiliations

  • Certified Facilitator for the Family and Youth Services Bureau (FYSB) grant-funded program on violence prevention.
  • Participated in Continuing Education seminars through the Anxiety and Depression Association of America (ADAA).
  • Committee Member, Association for Behavioral and Cognitive Therapies (ABCT), Mental Health Professionals Network.
  • Member, National Association of Drug Court Professionals (NADCP), contributing to discussions on alternate therapeutic justice options.
  • Participant in Collaborative Family Healthcare Association (CFHA) seminars on interdisciplinary coordination in treatment care.
  • Affiliate, International Certified Gambling Counseling Program (ICGC) to provide services to populations in need.
  • Certified in Acceptance and Commitment Therapy (ACT), recognized by category, applied in recidivism reduction programs.
  • Certified in Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), accredited by metric.
  • Affiliate, National Council for Community Behavioral Healthcare, involved in advocacy to increase treatment accessibility.
  • Licensed Clinical Psychologist (LCP) in Washington, with specialized involvement in emotionally focused therapeutic interventions.

Certifications

  • Microsoft Office Specialist (MOS)
  • Certified Trauma Support Specialist (CTSS) by Arizona Trauma Institute
  • Certified Clinical Anxiety Treatment Professional (CCATP) by Evergreen Certifications
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • SHRM Certified Professional (SHRM-CP)
  • Trauma-Informed Expressive Arts Therapy Level 1 Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Security+
  • Certified Mental Health Integrative Medicine Provider (CMHIMP) by PESI

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