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Skills

  • Verifying insurance coverage
  • Billing and coding expertise
  • Background check conduction
  • Budgets
  • Filing assistance
  • AP/AR proficiency
  • Payment processing
  • Process improvement
  • Memorization and recall
  • Relationship building

Work Experiences

  • Directed clients to the appropriate personnel to resolve complaints or answer account-related questions.
  • Had planned ahead.
  • Coordinated project activities with category members, metric researchers, and other internal and external stakeholders.
  • Improved communication efficiency as the primary liaison for departments, clients, and vendors.
  • Kept meticulous records of office inventories and ordered additional supplies for $18.
  • Processed and tracked employee time sheets and submitted them for approval to the method department.
  • Improved bill payment timeliness by developing flexible payment plans for patients.
  • Organized meeting details and assigned conference rooms based on the type of meeting and the number of attendees.
  • Improve my clerical skills by working both independently and under supervision.
  • Was in charge of developing and implementing record-keeping procedures.

Summaries

  • Maintain high-volume medical offices by coordinating files, appointments, and other patient needs efficiently.
  • In search of a new professional challenge in a fast-paced setting.
  • Within Customer Service, senior Surgical Scheduler and outstanding performer in cross-functional collaboration and performance reporting.
  • Expert and knowledgeable in security, service, and clerical requirements.
  • Ready to take on a new challenge in an exciting position with a Customer Service company to help them achieve even greater success.
  • Dedicated clerical team member seeking additional work experience in the Customer Service.
  • Maintaining tight financial controls and Customer Service compliance is a strength.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • With a positive and upbeat personality, he is an excellent problem-solver and clear communicator.
  • Customer service, meeting scheduling, travel arrangements, task prioritization, and file management are among the skillsets of this resourceful and experienced Administrative Assistant.

Accomplishments

  • Streamlined
  • Integrated
  • Scheduling: Managed daily schedules and sales leads for all Sr. and Jr. Loan Officers.
  • Contributed
  • Documented and resolved procedure which led to process.
  • Oversaw
  • Method Worked with HR department to establish employee benefits, training, payroll and termination procedures.
  • Multitasking: Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Resolved
  • Assisted

Affiliations

  • Association of Information Technology Professionals
  • Healthcare Information and Management Systems Society (HIMSS)
  • Healthcare Access and Scheduling Professional Development (HASPD)
  • Association for Operating Room Coordination and Scheduling (AORCS)
  • Rotary International
  • Health Schedule and Administration Taskforce
  • Organization for Associate Surgical Schedulers
  • American Society of Safety Professionals
  • Association of Preoperative and Postoperative Practice Managers
  • Association of Staff and Perioperative Coordinators (ASPC)

Certifications

  • Certified Ambulatory Surgery Scheduler - Ironclad Systems - 2019
  • Certified Public Accountant (CPA)
  • Patient Access Certification (CHAA) - Beacon Labs - 2022
  • CompTIA Network+
  • Certified Practice Manager (CPM) - 2017
  • Surgical Coordination Certification - Expert Techniques - 2015
  • Credentialed Surgical Scheduler (CSS) - 2018
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Project Management Professional (PMP)
  • Healthcare Scheduling System Specialist Certification - Salesforce - 2022

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