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Skills

  • Business Development
  • Organization
  • Operations management
  • Regulatory compliance
  • Coaching and mentoring
  • Budget development
  • Project organization
  • Inventory control
  • Leadership development
  • Vendor relations

Work Experiences

  • Oversaw a successful turnaround that resulted in the elimination of over $14 in debt in the past year.
  • Successfully managed purchasing, sales, marketing, and customer account operations.
  • Created and implemented new policies to increase productivity and lower overall program costs.
  • Upheld high leadership standards for employees, consistently leading by example to achieve best-in-class system results.
  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.
  • Played a key role in organizational transformation and implementation, and I was a part of a number of large-scale corporate restructurings that were successful.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 7%.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.

Summaries

  • Accomplished in overseeing district-level inventory control.
  • A results-oriented planner who excels at forming and retaining high-performing teams.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Achieved 19% improvement in team retention.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved 30% internal promotions.
  • A pleasant personality and a customer-focused background, as well as knowledge of stakeholder engagement.
  • Ready to take on new challenges and work with a dynamic organization to achieve success.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.

Accomplishments

  • Developed and refined district-level standard operating procedures which increased operational efficiency by 20%.
  • Led strategic realignment of district operations, resulting in a 30% rise in store efficiency.
  • Achieved Employee of the Year for leading a district-wide initiative that boosted productivity by 31% in two years.
  • Monitored and analyzed district sales trends, reallocated resources, and boosted revenue by $5 within 18 months.
  • Resolved product issue through consumer testing.
  • Documented and resolved system which led to standard.
  • Led a district-wide personnel restructuring initiative, achieving 42% more efficient staffing in 6 months.
  • Partnered with senior leadership to drive district performance improvements, increasing bottom-line revenue by 27%.
  • Established district-wide KPIs and benchmarks for all managers, which resulted in 55% of managers exceeding their goals within one year.
  • Spearheaded district marketing campaigns resulting in 40% traffic growth for underperforming stores.

Affiliations

  • Society of Human Resource Management
  • ServSafe Certification - National Restaurant Association
  • Women in Retail Leadership Circle (WIRLC)
  • Affiliate Member – National Association for Environmental, Health, and Safety Management (NAEHSM)
  • Center for Creative Leadership Alumni Network
  • Volunteer Member – process
  • Association of Information Technology Professionals
  • Jaycees
  • International Executive Ballot – Voting member for District Operations Efficiency
  • American Medical Informatics Association

Certifications

  • Certified Supply Chain Professional (CSCP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified District Manager (CDM) by process
  • Certified Business Analysis Professional (CBAP)
  • Certified Business Process Manager (CBPM)
  • Lean Six Sigma Green Belt
  • Certified Business Intelligence Professional (CBIP)
  • Project Management Professional (PMP)
  • Certified Public Accountant (CPA)
  • ServSafe

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